Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Edinburg, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,112 reviews
5 stars
1,248
4 stars
399
3 stars
138
2 stars
80
1 star
247
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers experiencing long wait times for assistance and unhelpful staff.
Product Availability
Customers expressed frustration over the unavailability of certain products and services, such as glass cutting and timely order fulfillment.
Helpful Staff
Some employees received praise for their helpfulness and friendliness, providing positive experiences for customers.
Store Organization
While some customers found the store clean and well-stocked, others reported difficulties in finding help and navigating the store.
Delivery Issues
Several customers reported problems with delivery services, including incorrect items being delivered and delays in receiving orders.
- RORay Os1 day ago3.0Not very good. They never ask if you been attended even if you standing there infront of them!
- ARanna rodriguezNov 11, 20255.0“I want to give a big shout-out to Mia in the plant area at Lowe’s! She was so friendly, patient, and knowledgeable. You can tell she truly loves what she does and cares about her customers. She helped me find exactly what I needed and made my visit such a pleasant experience. Thank you, Mia, for your great attitude and excellent customer service!” 🌸 went there's at 1:15pm 11/11/25
- JVJoanna ValdezNov 11, 20253.0My problem with Lowes is that their online system is never accurate. I placed an order for curbside from a location farther from my home and when I got the notification that my item was ready for pick up the associate advised the item was not in stock and that it would arrive in a week. My husband and I checked our local lowes again and the item showed in stock again and would be ready for pick up same day. That was frustrating because we had just checked their inventory and it advised they did not have the item in stock. SMH!
- LAluis abreuNov 8, 20251.0I recently visited the lumber section at Lowe’s and was disappointed by the level of customer service. The staff appeared unmotivated and were not helpful when assistance was needed. It felt like they were being unethical by not engaging with customers and just dragging their feet. Overall, it was a frustrating experience and I hope they can improve their service in the future.names of the representatives are angel and azael literally dragging their feet … also the staff here know exactly what’s going on …..definitely will be going to the other locations
- JCjasmine c.Nov 3, 20255.0Robert was working the paint station and saw I was struggling to match a paint from a different store and adivised me they could fill my paint needs from any competitor. Robert suggested the quality of paint and the amount I'd need for my project. He was well informed and super friendly, I am very great full for all his help today. Shout out Robert! p.s. I've already painted one room and had just enough to cover, as per Robert's advice!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Edinburg, TX?
You can find a variety of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Edinburg?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary with some days closed or reduced hours.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates are provided if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at Lowe's for products I purchase?
Yes, Lowe's offers various installation services including appliances, flooring, cabinetry, blinds, lighting, and more to assist with your home improvement projects.
What nearby places can I visit when shopping at Lowe's in Edinburg?
Nearby you can visit Dollar Tree for discount items and arts and crafts supplies, Pizza Patrón or IHOP for dining, and Starbucks for coffee.
Is there a locksmith service close to Lowe's Home Improvement in Edinburg?
Yes, Minute Key, a key and locksmith service, is located nearby to assist with your locksmith needs.
Where can I find automotive services near Lowe's in Edinburg?
You can access automotive services like oil changes and tire repair at Quick Lane, as well as car parts at Advance Auto Parts and Hacienda Ford nearby.
Does Lowe's Home Improvement provide eco-friendly recycling services?
Yes, Lowe's provides recycling for electronics, light bulbs, and batteries as part of their environmental efforts.