Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Edinburg, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,125 reviews
5 stars
1,258
4 stars
399
3 stars
139
2 stars
80
1 star
249
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, citing unhelpful staff, long wait times, and rude interactions.
Staff Engagement
While some employees received praise for their helpfulness, others were described as disengaged and unmotivated, leading to inconsistent service experiences.
Product Availability
Customers expressed frustration with inaccurate inventory information and issues with curbside pickup, indicating a need for better management of stock and online systems.
Store Management
Several reviews criticized the management for lack of support and poor leadership, impacting overall customer experience.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific employees who provided excellent service.
- MSMonica SaenzJan 5, 20265.0The employees at Lowe’s are knowledgeable not only about their inventory but how a product works!
- BGBibi GallegosDec 29, 20251.0The manager had horrible customer service. I don’t recommend you coming to this Lowe’s.
- ADAnderson DzouzaDec 24, 20251.0Update: the number they provide is a regular 1-800 number to Lowes to call to place order, etc. NOT a number for customer service. Absolutely unacceptable experience. The manager a big guy, short hair, tall, big belly dude is the epitome of poor leadership—unhelpful, dismissive, and clearly irritated by having to do his job. Basic customer questions were treated like an inconvenience, and honesty and professionalism were completely absent. This kind of attitude doesn’t happen in a vacuum. When management is lazy and disengaged, the entire staff follows suit, and that is exactly what’s happening at this location. The lack of customer service is glaring and embarrassing for a company that claims to value its customers. If this is the standard Lowe’s is willing to tolerate, it explains a lot. Corporate needs to step in, because this store is being dragged down by incompetent leadership. Do better.
- VRVeronica RiosDec 13, 20255.0We had been walking throughout the store looking for the pink buckets... Paint and customer service looked but Rene from appliances went further and found some in lumber for us (the only section we didn't look 😮💨) Thank you to all the gentlemen that helped my mom get the buckets she was wanting
- AJAdolfo M casas JrDec 11, 20255.0Good job in appliances. Bought a new washer. Young man good service..
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Edinburg, TX?
You can find a variety of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Edinburg?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary with some days closed or reduced hours.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates are provided if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at Lowe's for products I purchase?
Yes, Lowe's offers various installation services including appliances, flooring, cabinetry, blinds, lighting, and more to assist with your home improvement projects.
What nearby places can I visit when shopping at Lowe's in Edinburg?
Nearby you can visit Dollar Tree for discount items and arts and crafts supplies, Pizza Patrón or IHOP for dining, and Starbucks for coffee.
Is there a locksmith service close to Lowe's Home Improvement in Edinburg?
Yes, Minute Key, a key and locksmith service, is located nearby to assist with your locksmith needs.
Where can I find automotive services near Lowe's in Edinburg?
You can access automotive services like oil changes and tire repair at Quick Lane, as well as car parts at Advance Auto Parts and Hacienda Ford nearby.
Does Lowe's Home Improvement provide eco-friendly recycling services?
Yes, Lowe's provides recycling for electronics, light bulbs, and batteries as part of their environmental efforts.