Brand Certified
Lowe's Home Improvement
4.2(1141 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
574 South Bibb Avenue, Eagle Pass, TX
78852, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(830) 758-4590
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/TX-Eagle-Pass/2798
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Eagle Pass, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,141 reviews
5 stars
699
4 stars
210
3 stars
70
2 stars
29
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting unhelpful or rude staff and long wait times for assistance.
Product Availability
Customers frequently experienced issues with product availability, including discrepancies between online stock and in-store inventory.
Store Experience
While some customers appreciated the store's selection and cleanliness, many expressed frustration over the lack of knowledgeable staff and difficulty in locating items.
Delivery Issues
Several reviews mentioned significant problems with delivery services, including missed deliveries and poor communication regarding order status.
- JTjonathan tamezFeb 20, 20261.0I don’t buy any appliances new from Lowe’s I bought insurance on my electric cook top $1200 bucks spent and insurances don’t cover nothing been waiting a month on technician and they won’t get no one out here in eagle pass tx for us to fix it, tge cook too didnt last 2 months and not working we need technicians here in the city to come fix this never buying whirlpool or appliances from Lowe’s. Worst service ever.
- RMRoel M. MataFeb 12, 20261.0I travel an hour to pick up an item that says they have multiple in stock of, arrive and shelf is empty and all the employees say is “if it’s not on the shelf we don’t have it”, same issue for multiple years now
- JGJoe GarzaJan 17, 20261.0I order online some items to be picked up on the store. But took 2 hrs to get them in my truck because no one wanted to be responsible. Until the manager arrived and started to get my items. They need more motivation people to help the customer faster
- AAAngie AlonzoJan 6, 20261.0Really bad on experience on curbside and customer service even worse !
- AHAmilcar HernandezDec 30, 20251.0Getting warranty repair help is almost impossible.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Eagle Pass offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the store hours for Lowe's Home Improvement in Eagle Pass, TX?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's in Eagle Pass offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What brands are available at Lowe's Home Improvement in Eagle Pass?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Weber, and many more trusted names.
What types of installation services does Lowe's provide?
Lowe's offers installation for appliances, flooring, blinds, cabinets, doors, garage doors, HVAC, lighting, roofing, fencing, and more.
What nearby restaurants can I visit after shopping at Lowe's in Eagle Pass?
Nearby restaurants include Texas Roadhouse, Denny's, Jack In The Box, Luby's, and McDonald's, offering a variety of dining options from steakhouse to fast food.
Are there any nearby automotive services close to Lowe's Home Improvement?
Yes, nearby automotive services include Pilo's Auto Repair, Walmart Auto Care Centers, Murphy USA gas station, and BlueWave Express Car Wash.
If I'm visiting Lowe's, what nearby places can help with key and locksmith needs?
Minute Key and minuteKEY locksmith services are located near Lowe's for convenient access to key duplication and locksmith services.
How can Lowe's in Eagle Pass assist customers speaking Spanish or other languages?
Lowe's supports English and Spanish languages, and in-store translation services are available for other languages to assist all customers.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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