Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Eagle Pass, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,077 reviews
5 stars
669
4 stars
206
3 stars
63
2 stars
26
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being unhelpful, unprofessional, and lacking knowledge about products.
Staff Assistance
While some customers found individual employees helpful, overall, there were numerous complaints about difficulty in getting assistance from staff.
Product Availability
Customers appreciated the variety of products available, particularly in the garden center and for home improvement needs.
Store Management
Management was frequently criticized for being unprofessional and not addressing customer service issues effectively.
Checkout Experience
Some customers had positive experiences with the checkout process, especially with cashiers, while others noted issues with long wait times.
- JSJesse SaucedoNov 17, 20251.0Abismal service, everyone makes a face when you ask them something or they dont know. WORST EVER
- EAEdgar AlcalaNov 11, 20255.0Excelente
- MHMarlene HolguinNov 1, 20253.0The staff here is very friendly but doesn't know where to find things at their location. I asked for Zepp Spray bottle and was sent to 3 different aisles by 3 different associates. They're hiding by paint aisle.
- ASAdrianna ShepardOct 23, 20251.0Terrible customer service, people just stand around and talk, nobody is on the same page. I hate when I have to go here.
- JAjose andradeSep 27, 20251.0Manager name Angell didn’t have a little common sense, I tried to return a plant that my wife bought One month ago couldn’t find the ticke , the plant still got the tag from Lowe s .
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Eagle Pass offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the store hours for Lowe's Home Improvement in Eagle Pass, TX?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's in Eagle Pass offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What brands are available at Lowe's Home Improvement in Eagle Pass?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Weber, and many more trusted names.
What types of installation services does Lowe's provide?
Lowe's offers installation for appliances, flooring, blinds, cabinets, doors, garage doors, HVAC, lighting, roofing, fencing, and more.
What nearby restaurants can I visit after shopping at Lowe's in Eagle Pass?
Nearby restaurants include Texas Roadhouse, Denny's, Jack In The Box, Luby's, and McDonald's, offering a variety of dining options from steakhouse to fast food.
Are there any nearby automotive services close to Lowe's Home Improvement?
Yes, nearby automotive services include Pilo's Auto Repair, Walmart Auto Care Centers, Murphy USA gas station, and BlueWave Express Car Wash.
If I'm visiting Lowe's, what nearby places can help with key and locksmith needs?
Minute Key and minuteKEY locksmith services are located near Lowe's for convenient access to key duplication and locksmith services.
How can Lowe's in Eagle Pass assist customers speaking Spanish or other languages?
Lowe's supports English and Spanish languages, and in-store translation services are available for other languages to assist all customers.