Extra Space Storage

4.9
637 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1010 E Highway 67 in Duncanville, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1010 E Highway 67, Duncanville, TX
75137, United States

Hours

Reviews

4.9
637 reviews
5 stars
601
4 stars
12
3 stars
11
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendliness, attentiveness, and helpfulness, highlighting individuals like Jo and Gina for their exceptional service.

Facility Quality

The storage facility is noted for being clean, well-maintained, and secure, with many customers expressing satisfaction with the overall environment.

Access Issues

Some customers reported frustrations regarding the advertised 24-hour access, specifically mentioning difficulties accessing their units during late hours.

Overall Experience

Many reviews reflected a positive overall experience, with customers recommending the facility for its great service and competitive pricing.
  • CR
    C Rogers
    2 days ago
    5.0
    What a great experience. You wouldn't think that going to a storage facility, but working with Jo and Gina did just that. Keep up the good work!
  • JR
    Jaime Rojas
    3 days ago
    5.0
    Gina was very helpful and informative in all the questions I had. Will definitely keep them in mind.
  • AV
    Amanda Villagomez
    3 days ago
    5.0
    I came in today to get pricing, discuss different unit sizes, and tour the units. Jo took the time to help me figure out exactly what I needed and never tried to sell me something unnecessary. She even helped me download the mobile app and showed me how to use it. Jo is kind, knowledgeable, and extremely helpful.
  • BK
    Brodrick K
    5 days ago
    5.0
    Always a pleasure talking to Jo, the property manager, she goes out her way to fulfill the customers requests and the property is always clean. I can't commend enough that she's the epitome of what customer care is and such a lovely personality. Extra space is my storage of choice after returning five years and I can safely say it's second to none!!!
  • LG
    LESLIE GONZALES
    Dec 9, 2025
    1.0
    I pay for 24-hour access to my unit, yet at 2:24 a.m. after finishing a long night of moving out of my house I couldn’t even get through the gate with my truck and trailer full of belongings. I called the customer service line, but they weren’t able to help and told me that managers typically don’t respond to these types of calls. If a facility advertises 24-hour access, it should truly be accessible at all times. Very disappointing experience. I would think twice about renting a unit here.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.