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Extra Space Storage
Brand Certified

Extra Space Storage

4.9
(1041 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 811 S Hampton Rd in DeSoto, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
811 S Hampton Rd, DeSoto, TX
75115, United States

Hours

Reviews

4.9
1,041 reviews
5 stars
974
4 stars
32
3 stars
11
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Megan and Gina, received high praise for their exceptional customer service, being described as friendly, helpful, and attentive.

Cleanliness

Customers consistently noted that the facility is clean, well-maintained, and bug-free.

Accessibility

Many reviews highlighted the ease of the rental process and the variety of unit sizes available, making it convenient for customers.

Security

The facility's security features, such as gated access and surveillance cameras, were appreciated, providing peace of mind for customers.

Price Concerns

Some customers expressed dissatisfaction with significant rent increases after a few months.
  • JH
    J H
    Feb 26, 2026
    5.0
    Megan was awesome! I obtained a unit yesterday, but the cylinder lock I owned did not fit. Megan assisted me and made sure I had the correct size. Additionally, the storage unit was clean and secure.
  • PO
    Pascha Oliver
    Feb 24, 2026
    5.0
    I’ve had a time getting things together for my move BUT Ms. Gina has given me peace and helped me with ease and I’m glad I choose extra space storage
  • JB
    Jonathan Beverly
    Feb 21, 2026
    5.0
    Extra Space Storage truly exceeded my expectations. The general manager is phenomenal an extremely caring, professional, and attentive person who genuinely goes above and beyond for their customers. From the moment I arrived, I felt welcomed and valued. The property itself is exceptionally clean, well-kept, and organized, which gave me immediate confidence that my belongings were in good hands. You can tell this location is managed with pride and attention to detail. If you’re looking for a storage facility that combines excellent customer service with a top tier, clean environment, this Extra Space Storage location is absolutely the place to go. Highly recommend!
  • KH
    Kim Haynes
    Feb 20, 2026
    5.0
    I would like to give a 10-star review for the storage specialist I spoke with over the phone. Ms. Gina she was absolutely wonderful and very professional. She was excellent in every way. She listened carefully to my concerns, addressed them thoroughly, and took care of everything quickly and efficiently. She truly went above and beyond to make sure I was completely satisfied as a customer. Her patience, professionalism, and dedication to great customer service did not go unnoticed. Thank you for having such an outstanding representative on your team!
  • SC
    Safiya Cole-Johnson
    Feb 16, 2026
    5.0
    The storage unit was exactly what I needed, clean & spacious. The price is economically reasonable. Maegan in the front office is very professional and accommodating. The overall move into my unit went smoothly.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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