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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers at 1815 Shady Oaks Drive, Denton?
The facility is accessible daily from 6:00 AM to 9:00 PM.
During what hours is the US Storage Centers office open for customer service?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM.
Are there any items that I am not permitted to store at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact the facility for questions about specific items.
What identification do I need to rent a storage unit?
You must provide a government-issued photo ID such as a driver's license, state ID, or passport. Military customers may need additional documentation.
Can I rent a storage unit on a month-to-month basis?
Yes, there are no long-term lease obligations; renting is month-to-month.
How can I pay for my storage unit rental?
Payments can be made in person, online, by phone, or mail. Automatic payments are also available. Accepted methods include checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Does US Storage Centers sell moving supplies such as boxes and locks?
Yes, the facility sells boxes, moving supplies, and locks for customer convenience.
Are there options to reserve a storage unit online without upfront payment?
Yes, online reservations are hassle-free and do not require credit card holds. You can reserve a unit online today.
What nearby places can I visit before or after using US Storage Centers at Shady Oaks Drive?
You can visit The Church At Pecan Creek and Dominion Word COGIC churches or explore the Worlds of Wow zoo and botanical garden, all located near the storage center.
Are there nearby automotive services close to US Storage Centers I can use?
Yes, nearby automotive repair shops include Automotive Design Laboratory, Peterson Automotive Repair, Texas Tire, and Repo's Garage, which may be useful for vehicle maintenance while visiting the area.
Which nearby retail stores are close to US Storage Centers at Denton - Shady Oaks?
Nearby retail stores include Allied Welding Supply, Airco Gases / Allied Welding Supply, All State Pawn, and 5th Gen Woodworks, offering various products and services in the vicinity.