As the trusted home improvement store near you, Lowe’s in Denton, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being unresponsive or rude.
Delivery Issues
Several customers reported problems with delivery dates being pushed back or items not being available, leading to frustration.
Store Staffing
Many reviews indicated that the store is often understaffed, resulting in long wait times for assistance and checkout.
Product Availability
Customers appreciated the variety of products available, but there were complaints about missing items and issues with online orders.
Checkout Experience
While some customers found the checkout process efficient, others experienced delays and issues with pricing discrepancies.
VR
Vickie Redmon
Dec 27, 2025
5.0
I had a great experience with Lowe’s in Denton Tx. Walked in picked out and paid for a refrigerator. In less than 24 hours it was delivered and in its place. Another local big home improvement store couldn’t deliver for 5 days. Thank you to Lowe’s in Denton and Leo who did an excellent job getting set up.
PC
Pat Crawford
Dec 18, 2025
1.0
On December 1, 2025 they sold a double built-in oven with a promised delivery date of December 17 , 2025. Problem is they sold a product they don’t have, can’t deliver it before December 29, 2025. As of today, it’s been pushed back to January 6, 2026.
THEY CAN’T OR WON’T DO ANYTHING ABOUT IT. I HAD THEM CANCEL ORDER AND GIVE FULL REFUND SINCE THEY CHARGED MY CREDIT CARD.
IMO, ONLY BUY FTOM THEM IF ITS IN YOUR HAND GOING OUT THE DOOR.
NO CHRISTMAS DINNER BRING COOKED HERE.
JH
Jacqueline Hubbard
Dec 15, 2025
4.0
I paid 3k for a new range and was promised a delivery date and then you all rescheduled it without notifying me for three days later. Not cool
Edit: spoke with someone and they were helpful and polite and made sure I would have it on the new scheduled date.
AL
Alondra Loredo
Dec 10, 2025
5.0
I can’t say enough wonderful things about Xochil—she is truly one of Lowe’s greatest assets. Visiting Lowe’s is always a pleasure because of her. She greets every customer with a positive attitude, is incredibly knowledgeable, and so funny! If you’re ever in the garden center, she’s the person you want to ask for help. As a loyal customer, I believe she truly deserves Employee of the Year. Thank you, Xochil, for being such a bright and unique presence—you’re one of a kind!.😊
CW
Chris Welch
Dec 9, 2025
5.0
Easy in and out. I never have to wait in line to check out. Good selection, always stocked, helpful staff, and plenty of parking.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Denton, TX?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are the Lowe's Denton store hours?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some closures and adjusted times.
Can I pick up my online order at Lowe's Denton store?
Yes, you can select in-store pickup when placing your order. You will receive an email with pickup instructions once your order is ready during store operating hours.
Does Lowe's Denton offer delivery services?
Yes, they offer delivery services for your convenience.
How can I return or exchange items purchased at Lowe's Denton?
Most items can be returned within 90 days. You can start a return online for items bought on Lowes.com or return in-store with proof of purchase or your order barcode.
Which brands are available at Lowe's Denton store?
The store carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Weber, Kohler, and many more.
How do I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are provided for any changes.
Are there any nearby places I can visit after shopping at Lowe's Denton?
Yes, nearby you can visit Rosa's Cafe for Tex-Mex dining, Nothing Bundt Cakes for desserts, or Panda Express for Chinese food. These are great spots to enjoy a meal or treat after your Lowe's visit.
Is there a propane exchange service near Lowe's Denton?
Yes, Blue Rhino Propane Exchange is located nearby, providing a convenient option for propane needs after visiting Lowe's.
What other home improvement stores are close to Lowe's in Denton?
Tractor Supply Co. is a nearby hardware and home improvement store, offering additional options for outdoor gear and building materials.