Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Denton, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,318 reviews
5 stars
1,299
4 stars
515
3 stars
206
2 stars
73
1 star
225
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Staffing Issues
Many customers reported that the store was understaffed, leading to long wait times for assistance and checkout.
Product Availability
Customers appreciated the variety of products available, but there were complaints about missing items and issues with online orders.
Store Cleanliness
The store was generally noted as clean and well-organized, contributing positively to the shopping experience.
Pricing Concerns
Some customers felt that prices were higher compared to competitors, leading to mixed feelings about value.
- KKKieran KeithNov 16, 20255.0Great place very nice and helpful
- MMMorganNov 14, 20251.0I paid for my building materials the day of pick up. Had a phone call telling me that the roofing wasn’t available for the order I said no worries I’ll substitute or get a refund for them. Get there they try and charge me the new amount without the roofing however the money for the original order was already taken out of my bank and not given back, meaning I couldn’t pay another 200 on top then they just kept saying my card was declined. Left there empty handed with 260 dollars shy from my bank account We called back for them to tell me the original refund is going to take 2 to 3 days to return to my bank. Why couldn’t they just refund my roof shingles without changing the entire order or just give me a substitute without all this hassle? The automatic removal of pending transactions on their billing policy is clearly not true and their system needs to be changed. I strongly suggest no one uses their pick up services.
- SJSierra JohnsonNov 13, 20255.0Chancellor was SO HELPFUL. He helped me pick out my carpet, the tools I would need to install it, and helped me load it into my SUV. When I declined a quote for installation, he was not pushy, and made me feel very welcome. This Lowe’s customer service is STELLAR
- LHll hillNov 7, 20255.0always have what I need. I use their credit card and get 5% off on purchases.
- LSLisa SaladinOct 24, 20251.0It took 15 minutes to get a person to help me load some mulch into my car. They had to be called twice. Insufficiently staffed store that has little customer service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Denton, TX?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are the Lowe's Denton store hours?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some closures and adjusted times.
Can I pick up my online order at Lowe's Denton store?
Yes, you can select in-store pickup when placing your order. You will receive an email with pickup instructions once your order is ready during store operating hours.
Does Lowe's Denton offer delivery services?
Yes, they offer delivery services for your convenience.
How can I return or exchange items purchased at Lowe's Denton?
Most items can be returned within 90 days. You can start a return online for items bought on Lowes.com or return in-store with proof of purchase or your order barcode.
Which brands are available at Lowe's Denton store?
The store carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Weber, Kohler, and many more.
How do I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are provided for any changes.
Are there any nearby places I can visit after shopping at Lowe's Denton?
Yes, nearby you can visit Rosa's Cafe for Tex-Mex dining, Nothing Bundt Cakes for desserts, or Panda Express for Chinese food. These are great spots to enjoy a meal or treat after your Lowe's visit.
Is there a propane exchange service near Lowe's Denton?
Yes, Blue Rhino Propane Exchange is located nearby, providing a convenient option for propane needs after visiting Lowe's.
What other home improvement stores are close to Lowe's in Denton?
Tractor Supply Co. is a nearby hardware and home improvement store, offering additional options for outdoor gear and building materials.