Store your belongings at Extra Space Storage on 816 Frame St in Denton, TX today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Numerous customers expressed frustration over significant rent increases shortly after renting, often without proper notice.
Customer Service
James and other staff members received high praise for their helpfulness, friendliness, and professionalism, contributing to positive customer experiences.
Facility Condition
While some customers noted that the units were older, many appreciated the cleanliness and security of the facility.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about communication issues and negative experiences related to unit conditions.
MU
Martins Ugoh
Nov 13, 2025
5.0
I had an amazing experience thanks to Pam! She went above and beyond to help me find the perfect storage unit that fit my budget. From the moment I walked in, she was extremely friendly, patient, and genuinely willing to go out of her way to make sure I was taken care of. You can tell she really cares about the customers and takes pride in her work.
Pam is an outstanding employee, and Extra Space Storage is lucky to have her. I highly recommend asking for her if you need help she’ll make the whole process easy and stress-free.
KC
Kaylynn Cox
Nov 11, 2025
5.0
James was awesome with helping me change out my locks when I had my own security issue. Nothing to do with the storage facility itself, but he helped me track down what I needed as far as information and helped me secure my unit again so that I can be certain my things are safe. Kudos to you, sir!
BF
Bandit Films
Sep 30, 2025
1.0
This company is disgusting. The fact that you can have a 85% increase. After a few months of renting a storage is insane to me. The only reason this is legal is because you claim to have sent a letter to peoples houses you guys are some real scammers
JR
Jeffrey Ray
Sep 30, 2025
1.0
If I could leave 0 stars I would. Rent was doubled within the first 2 months going from 90$ to 180$ with no notice. Don’t ever rent a storage unit here unless you’re trying to get your pockets drained unwillingly. (:
GV
Gage Vanhaverbeke
Sep 30, 2025
1.0
Do not rent from here, they are liars and criminals. They raised my rent by 82 percent after my third month with notice only sent by mail, which didn’t even go to the correct address. Their business model is to take advantage of you and your busy life in the hopes that they can screw you and you can’t move out. GO SOMEWHERE ELSE
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Denton.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located on Frame St between Paisley St and Mingo Rd.
Is Extra Space Storage close to any colleges?
Extra Space Storage is less than a mile from Texas Women's University and about 1.6 miles from University of North Texas.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the operating hours of Extra Space Storage in Denton, TX?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located in Denton?
Extra Space Storage is located at 816 Frame St, Denton, TX 76209, US, between Paisley St and Mingo Rd.
Does Extra Space Storage offer drive-up storage units?
Yes, drive-up access is available, allowing you to pull a vehicle right up to your unit for easy moving of large or heavy items.
Can I store my vehicle or car at Extra Space Storage?
Yes, Extra Space Storage provides indoor, outdoor, and covered vehicle storage options for both short-term and long-term needs.
What payment options are accepted at Extra Space Storage?
They accept AMERICANEXPRESS, APPLEPAY, CASH, CHECK, DISCOVER, INVOICE, MASTERCARD, and VISA.
Does Extra Space Storage sell moving and packing supplies?
Yes, a variety of moving and packing supplies, including boxes, are available online and at the facility for purchase.
Are there any colleges near Extra Space Storage that might be convenient for students?
Yes, Texas Women's University is less than a mile away and the University of North Texas is about 1.6 miles from the facility, making it convenient for students needing storage.
What recreational facilities are nearby Extra Space Storage for visitors to check out?
The Batters Cage batting and sports club and Civic Center Pool are nearby for customers who want to enjoy some active recreation before or after their storage visit.
Are there convenient places nearby for shopping or fuel when visiting Extra Space Storage?
Yes, Johnny Joe's Kwik Stop offers convenience store items, groceries, and gas, making it easy to combine errands when visiting the storage facility.
Does Extra Space Storage have any special offers for online renters?
Yes, by renting online today, you can get up to 40% off your storage unit rental.