Brand Certified
Lowe's Home Improvement
4.2(1581 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
1201 W. US Highway 380 Business, Decatur, TX
76234, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(940) 626-3100
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/TX-Decatur/2235?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-2235-_-na-_-0-_-0
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Decatur, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Lowe's Home Improvement
1201 W. US Highway 380 Business, Decatur, TX
76234, United States
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.2
1,581 reviews
5 stars
933
4 stars
342
3 stars
113
2 stars
53
1 star
140
- AMAngel Morales3 days ago2.0Even time I need something at this location they never know. They'll send me find someone else to ask. Annoying.
- RARobin Abrams5 days ago5.0For microwave ovens, they carry a good variety of brands and sizes, so I got one I like!
- GBGreg BurchMar 21, 20264.0We stopped here to pick up a few supplies on our way home. We were able to get in and out quickly with what we needed. The people working in the store were very helpful with what we needed. The only negative thing was there were no flat bed carts to be found in or around the store. Apparently they were all in the parking lot.
- TSTroy ScogginsMar 19, 20262.0Be careful how much material you buy here. If your project takes longer than expected and you try to return excess material after 90 days they won’t even give you store credit for it - unopened with receipt. I have spent thousands of dollars at this store and will spend elsewhere in the future if possible.
- CGCristy GwinMar 12, 20261.0I was traveling and my husband called and said I needed to find the closest Lowe’s or Home Depot on my way back home because our keyless entry went out on one of our Airbnbs. I found Lowes in Decatur, TX, placed the order online and picked it up from the locker. I got home with the box (5 hours away from Decatur) never paying any attention to the box. My husband said it looks like this box has been opened. He opened the box and he said it looks like this was a returned item, the key wasn’t even in packaging, it was laying on the bottom of the box. We were in a rush as we had guests checking in that same day so he went ahead and installed the lock. The buttons don’t beep when they’re pushed (they’re suppose to) and some buttons won’t light up and work when pushed. (Most likely a returned item) My problem with this Lowes is, when I called, I told the sweet girl on the phone what my problem was and told her I may need to speak to a manager. She told me, yes and to hold on and she would get a manager. She came back on and stated to me what the manager told her. The manager would not even get on the phone and listen to what I had to say. This is a huge inconvenience to me as I am one hour away from a Lowe’s or Home Depot & now have a brand new, unusable door lock with guests checking in, that have to use the key and hope they don’t lose it because I will need to return the item. Shame on the manager for not taking my call and hearing what I had to say and at least give an apology for my inconvenience
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Decatur, TX?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement in Decatur, TX?
Lowe's Home Improvement is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What should I do if I want to return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your order history before shipping it back. For in-store returns, provide proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Decatur, TX?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are there any installation services available at Lowe's?
Yes, Lowe's offers a wide variety of installation services including appliances, flooring, cabinetry, doors, windows, and more.
What are some nearby places I can visit before or after shopping at Lowe's Home Improvement in Decatur, TX?
Nearby places include Minute Key for key and locksmith services, Starbucks for coffee, and Doug's Appliance Repair for appliance services, which might be helpful before or after your visit.
Is there parking available for customers visiting Lowe's Home Improvement?
Yes, the store provides wheelchair accessible parking for customer convenience.
Which nearby financial institutions are close to Lowe's Home Improvement in Decatur, TX?
Nearby banks include Guaranty Bank & Trust, BBVA Bank, and Bank OZK, which can provide banking and ATM services during your shopping visit.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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