Brand Certified
Lowe's Home Improvement
4.0(2066 reviews)
Certified by Lowe's Home Improvement • Apr 05, 2026
Business Details
11333 E. Northwest Highway, Dallas, TX
75238, United States
Certified by Lowe's Home Improvement • Apr 05, 2026
(972) 246-1447
Certified by Lowe's Home Improvement • Apr 05, 2026
https://www.lowes.com/store/TX-Dallas/1780?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-1780-_-na-_-0-_-0
Certified by Lowe's Home Improvement • Apr 05, 2026
About
Certified by Lowe's Home Improvement • Apr 05, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Dallas, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 05, 2026
Hours
Certified by Lowe's Home Improvement • Apr 05, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
2,066 reviews
5 stars
1,113
4 stars
425
3 stars
181
2 stars
91
1 star
256
- JJJEA JEAApr 3, 20263.0I’ve had great experiences at this location although that was not the case on my recent visit.An employee by the name of TASHA seemed to maybe not like working there, helping customers nor did she have good communication skills. Aside from watching her treat an elderly couple who was checking out like they were frustrating her she continued to show her dislike for having to work helping people. Tasha shows that she cannot represent the company in any good way or appreciate having her current employment.
- TFTerri FosterApr 1, 20265.0Good customer service. Fast checkout lines.
- GJGarrett JohnsonMar 23, 20261.0Went to Lowe’s to look at some Fruit plants that they had for sale. When I got there at 7 o’clock, it was all locked up. There was no one available to let me in to see what they have for sale. I didn’t realize that it was by appointment only I guess but I get to see them. My question is how can you sell stuff when it’s all locked up and no one can get to it?
- WBWilliam BMar 13, 20265.0Extremely nice employees willing to help in any way I cannot say enough how well they answered questions and again very helpful and nice
- CHCole HowardMar 12, 20261.0Extremely disappointing experience with the paint department at this Lowe’s. I purchased three one-gallon cans of Sherwin-Williams paint from this store, all should have been mixed to the exact same color. After painting the walls, it became obvious that two of the gallons had been mixed incorrectly. Something we couldn’t have possibly known until everything was dry. The color was noticeably different, leaving us with a mismatched project and extra work and money to fix a problem that originated in the store’s paint department. I contacted the store expecting a reasonable solution, but instead was told there was nothing they could do because the paint had already been used. There was no attempt to review the mix, no effort to look at the cans, and no willingness to take responsibility for what was clearly a mixing error. Mistakes happen. That’s not the issue. The problem is the complete lack of customer service or accountability when a mistake clearly occurs. Because Lowe’s refused to help, we ultimately had to go to an actual Sherwin-Williams store and purchase additional paint just to correct the wall. The Sherwin-Williams staff had no problem helping us match and fix the issue, something Lowe’s wouldn’t even attempt. It’s hard to understand how a major retailer selling custom-mixed paint can refuse to stand behind it when something goes wrong. This experience left us paying twice and doing extra work because of a problem created in-store. Lowes used to be my go to hardware store, but this experience has lost them a customer for life.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Dallas, TX?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's provides various installation services such as appliances, blinds, cabinets, carpets, countertops, decks, doors, garage doors, HVAC, lighting, roofing, windows, and more.
What are the store hours for Lowe's Home Improvement in Dallas?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
Are there any nearby dining options close to Lowe's Home Improvement in Dallas?
Yes, nearby dining options include Chubby's Restaurant, Pizza Patron, Mexicali Restaurant, Papawady, and LoneStar RoadHouse, which you might want to visit before or after shopping.
Is there a nearby locksmith service near Lowe's Home Improvement?
Yes, minuteKEY and Minute Key locksmith services are located nearby, useful for customers who might need key or lock-related assistance.
Where can I find propane exchange services near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby for propane exchange needs, convenient for customers purchasing grills or outdoor equipment.
What languages are supported at Lowe's Home Improvement in Dallas?
Lowe's supports English and Spanish, with in-store translation services available for other languages to assist diverse customers.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 05, 2026Yext Knowledge Graph
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