Business Details
About
Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Dallas, TX Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Dallas area
Location
Hours
Reviews
4.4
273 reviews
5 stars
184
4 stars
56
3 stars
13
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were significant complaints about rudeness and lack of assistance from certain employees.
Pricing
Numerous reviews indicated that customers found the prices to be high, with some expressing disappointment over the perceived value for money.
Store Experience
The store was described as clean and well-organized, but some customers felt overwhelmed by the selection and found the layout intimidating.
Product Availability
Customers appreciated the variety of organizational products available, though some expressed frustration over specific items being out of stock or not carried.
In-Store Consultations
Feedback on in-home consultations and custom designs was mixed, with some customers reporting delays and lack of follow-up.
- SRShailaja ReddyNov 7, 20255.0Great service
- TBTravis BellNov 5, 20254.0The staff is absolutely amazing and helpful. Unfortunately the price knocks it down to 4/5. It's *incredibly* overpriced for what it is.
- SPStephen PowellOct 25, 20255.0It was great even though I haven't been in a while. It has changed a lot tho, now primarily a closet organization store.
- CBCarolyn BrookshireSep 30, 20251.0A bit of a weird experience. The lady with short curly hair seemed to almost be watching/following my every move and when I asked for help for a particular item she quickly brushed me off and said they didn’t have it without even trying to offer any similar alternatives. I also saw her point at me and heard her refer to me as “little girl” to her coworker and I am a grown middle-aged woman so that felt a little disrespectful. The helpfulness didn’t seem to be as thorough as what I noticed with other customers who looked different from me which is concerning considering I saw another comment regarding potential racial discrimination here. I won’t be returning to this location.
- SMSherrese MoiseAug 25, 20251.0Worse experience with store clerk Liz the Caucasian lady with curly brown hair . She was very rude on Sunday. She was in helpful rude while was gathering my items to be checked out 20 mins before closing she felt it was necessary to address me to tell me the store is closing as I left the items at the front counter. The store does not have shooing carts so naturally if you are purchasing many items your hands will be full instead of her attempting to assist me to get the items I identified to check out with she gestured ti rush me ti complete my shopping. I was one of 10 people in the store and she never addressed any other Customer whom all were not near the cashier to check out as I was . I purchased over 300 worth of items but honestly after her my interaction with her I wanted to leave it all behind as she was clearly targeting me because I did not look like others in the store … very targeted attack on me . But the other cashier took my order and apologized and helped me tk checkout . I completed all of my transactions by 5:47 13 mins before the store closed and also left 8 people behind the store which she never addressed or apologized
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What are the store hours for The Container Store in Dallas, TX?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
Where is The Container Store located in Dallas?
It is located at 13710 Dallas Parkway, Suite B, Dallas, TX 75240.
Does The Container Store offer special financing options?
Yes, special financing is available with The Container Store Credit Card, which you can apply for online at containerstore.com/credit-card.
Can The Container Store help with in-home design and organization?
Yes, their In-Home Designers and Organizers will come to your home for free to design and organize your space, providing written proposals including time and cost for products.
Is there a virtual design service available if I don't live near a store?
Yes, you can schedule a Virtual Design appointment, and a Design Specialist will work with you remotely via phone, tablet, or computer.
What types of custom spaces and styles does The Container Store offer?
They offer a wide variety of exclusive custom spaces, from solid steel strength to luxury built-in wood, to fit any room, style, and budget.
Can I pick up my online order at the Dallas Parkway store?
Yes, The Container Store offers free store pickup at all locations. Simply order online and select store pickup at checkout.
What nearby stores can I visit for fashion and footwear before or after shopping at The Container Store?
You can visit nearby stores like Boot Barn and New Balance for shoes and fashion accessories, conveniently located close to The Container Store at 13710 Dallas Parkway.
Are there dining options near The Container Store in Dallas?
Yes, nearby you can find Bloom Healthy Asian Kitchen for Asian fusion cuisine, Community Tacos for breakfast and brunch, and Paradise Bakery and Cafe for bakery and sandwiches.
If I need to relax after shopping at The Container Store, where nearby can I get a massage or spa treatment?
Nearby wellness options include Wellness Xpress Therapeutic Massage, Glam and Glow Aesthetics LLC, and Radiant Skin and Body for massage and spa services.