Create a home you love at the Room & Board store in the Knox Street District of Dallas, TX. Our modern living, dining, bedroom, storage and outdoor furniture and unique home decor is timeless and durable. We offer free design help, full-service delivery and free returns. More than 90% of our items are made in the U.S. from top-quality domestic and imported materials. And we’re proud to be a Certified B Corporation™.
They maybe should take a course on customer service . It might help with selling . Just a suggestion
KS
Kendahl Stewart
Nov 1, 2025
1.0
I went when the store was empty and there were two older women working there. We walked around for over 30 minutes and no one spoke to us until they saw me picking up fabrics and placing them against different sofas. Customer service is severely lacking. They can take notes from their neighbors at CB2.
ET
Elana Teitelbaum
Sep 21, 2025
5.0
John Paul was an incredible sales associate and so helpful. We have been shopping for a sofa for a long time and he was patient with us and answered all our questions. He didn’t make us feel pressured to buy on the spot. Overall great experience, and Room and Board is lucky to have such a wonderful employee!
LC
LeTigra Coles
Sep 15, 2022
1.0
I was looking to purchase a sofa today. I was not greeted when I walked in. I made it a point to look around the entire store, even walked passed a group of associates and no one greeted or attempted to ask if I needed assistance. I literally had to ask them “Do y’all work here” in order for them to finally acknowledge me. Truly saddens me because I actually saw a sofa I wanted to purchase. Maybe my skin tone was not welcome.
What types of products does Room & Board offer in Dallas?
Room & Board in Dallas offers modern living, dining, bedroom, storage, and outdoor furniture, along with unique home decor.
Does the Room & Board Dallas store provide any design services?
Yes, the Dallas store offers free design help to assist customers in planning their spaces.
What are the business hours for Room & Board in Dallas?
Room & Board Dallas is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 11:00 AM to 6:00 PM, with limited hours and COVID-19 safety procedures in place.
Where is Room & Board Dallas located?
Room & Board Dallas is located at 4524 McKinney Avenue, Dallas, TX 75205.
Which payment options are accepted at the Room & Board Dallas store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Does Room & Board Dallas offer delivery services?
Yes, they provide full-service delivery for purchased items.
Is the Room & Board Dallas location wheelchair accessible and welcoming to LGBTQ customers?
Yes, Room & Board Dallas welcomes LGBTQ customers and offers onsite services, including accessibility.
What places of interest are near Room & Board Dallas for customers to visit?
Nearby, customers can visit the FLOR, Inc rug store and interior design shop, The Shade Store for window installations, and Bassett Home Furnishings retail store to explore more home decor and furniture options.
Are there dining options near Room & Board Dallas?
Yes, nearby dining options include RotiGrill for Indian cuisine, Pei Wei Asian Kitchen for Asian fusion dishes, and Bread Zeppelin, an American restaurant and salad bar.
What amenities near Room & Board Dallas could be useful for customers?
Customers can find free Wi-Fi at Room & Board Dallas, and nearby they can access Knox Park Dental Associates and Knox Park Village shopping center.