Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Dallas, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,949 reviews
5 stars
1,064
4 stars
440
3 stars
158
2 stars
70
1 star
217
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpful and friendly staff, with specific mentions of employees going above and beyond to assist.
Store Cleanliness
The store was frequently noted as clean, organized, and easy to navigate, contributing to a positive shopping experience.
Staff Availability
While some customers reported excellent assistance, others experienced long waits for help or found staff unresponsive in certain departments.
Product Availability
Several reviews highlighted issues with stock levels, including items being out of stock or not available as advertised.
Mixed Experiences
Customer experiences varied widely, with some expressing satisfaction while others reported poor service or negative interactions.
- GRGeorge Lanier Realtor6 days ago5.0Great place for your home improvement needs.
- MZMark ZanoniNov 14, 20255.0My favorite Lowe's by far!
- CNClaudette NicoleOct 25, 20255.0Michael was very professional and kind.
- CIChae ImOct 15, 20255.0Usually when I go to a Lowe’s, I’m typically ignored and takes FOREVER to try and find someone to help. Not at this location! I’ve been here a few minutes and just about every employee I’ve come across has asked if I needed help. This location is doing something right. Kudos to manager and staff.
- JSJudith SturgeonOct 15, 20255.0Nice. Went shopping for a new artificial Christmas tree in Dallas. Advantage to shopping early: plenty of each style/price option. Several 7.5’ options, several taller options, even a few compact trees, even nice flocked choices. Fast in, fast out. Happy with this location!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Dallas offer?
Lowe's Home Improvement offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, outdoor equipment, and more. Services include installation for appliances, flooring, doors, windows, and other home improvement needs.
What are the regular operating hours for the Dallas Lowe's store?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement in Dallas offer in-store pickup and delivery services?
Yes, the store provides both in-store pickup and delivery options for customers.
What payment methods are accepted at Lowe's Home Improvement in Dallas?
Accepted payment options include American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent when your order status changes.
What is the return policy for items purchased at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History, while in-store returns require proof of purchase at the customer service desk.
Where is Lowe's Home Improvement located in Dallas?
The store is located at 6011 Lemmon Avenue, Dallas, TX, 75209, United States.
Are there nearby places where I can exchange propane while shopping at Lowe's?
Yes, the Blue Rhino Propane Exchange is nearby, so you can conveniently exchange your propane tanks when visiting Lowe's.
If I need key or locksmith services during my visit to Lowe's, where can I go nearby?
Minute Key and minuteKEY locksmith services are located nearby, providing quick key duplication and locksmith needs while you shop at Lowe's.
What dining options are available near Lowe's Home Improvement in Dallas?
Nearby restaurants include Pei Wei Asian Kitchen, PT Neighborhood Pizzeria, Potbelly Sandwich Shop, Ming Place China Bistro, and Starbucks for coffee and quick bites.