Brand Certified
Lowe's Home Improvement
3.9(2970 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
8520 South Hampton Road, Dallas, TX
75232, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(972) 228-2880
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/TX-Dallas/0513
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Dallas, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.9
2,970 reviews
5 stars
1,461
4 stars
642
3 stars
269
2 stars
162
1 star
436
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.
Product Availability
Several reviews mentioned issues with product availability, including items being out of stock or not matching online listings.
Store Cleanliness
The store was generally noted as clean and well-maintained, with some customers appreciating the organization.
Management Issues
Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of support during their shopping experiences.
Positive Staff Interactions
Despite negative experiences, some customers highlighted individual staff members who provided excellent service and assistance.
- JOJudy Opella4 days ago5.0They have just about everything you need
- GGG for Genesis4 days ago1.0Bad experience all around. Other locations are okay. Manager needs to "manage" employees.
- KIKepler ivanFeb 14, 20265.0Muy exelente atención del personal
- FGFederico GraciaJan 30, 20261.0I've been a Lowe's customer for over 5 years, and I'm very disappointed that they don't honor the prices they advertise on their products. They simply refused to sell me the item at the advertised price. This shows a lack of respect for their customers. I took a picture of the product beforehand to have proof of what I'm saying. I'm very disappointed; I've always bought products at Lowe's, and this makes me seriously reconsider whether I'll continue to do so.
- NGNikko GJan 29, 20262.0Horrible customer service! Waited 45 minutes for kennice the manager!CSA agent paged 3 times for help. Home Depot would be a better choice or another Lowe’s!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Dallas?
You can find appliances, bathroom supplies, building materials, flooring, tools, garden equipment, paint, patio furniture, plumbing essentials, and more trusted brands at Lowe's in Dallas.
What are the Lowe's Dallas store hours?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sundays from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
Which payment options are accepted at Lowe's in Dallas?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payment methods.
How can I check the status of my order?
You can check your order status online by entering your order number or logging in to your MyLowe's account. You'll also receive email updates if the status changes.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For items purchased online, start a return via your Order History. In-store returns require proof of purchase at the customer service desk.
Are there any nearby places that can help with vehicle needs while visiting Lowe's?
Yes, nearby you can find Dallas Hyundai, Dallas Truck World, Tricolor Auto, and Kwik Kar Lube & Tune for automotive services and repairs.
Where can I get propane near Lowe's Home Improvement in Dallas?
You can get propane at the nearby Blue Rhino Propane Exchange, convenient for refueling grills and other equipment.
Are there convenient dining options near Lowe's in Dallas?
Yes, Chris q on the go BBQ and Taqueria Vazquez are nearby restaurants where you can enjoy American and Mexican cuisine before or after your visit.
How does the proximity of Minute Key benefit Lowe's customers?
Minute Key nearby offers key and locksmith services, useful if you need key duplication or lock repairs while shopping at Lowe's.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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