Brand Certified
Lowe's Home Improvement
4.0(2054 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
11333 E. Northwest Highway, Dallas, TX
75238, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(972) 246-1447
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/TX-Dallas/1780
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Dallas, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
2,054 reviews
5 stars
1,106
4 stars
423
3 stars
180
2 stars
91
1 star
254
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported poor service and long wait times for assistance.
Cleanliness
The store is generally noted for being clean and organized, although some customers expressed concerns about cleanliness in specific areas.
Product Availability
Customers appreciated the variety of products available, but some experienced issues with defective items and difficulty in obtaining assistance for locked products.
Staff Knowledge
While many customers found staff knowledgeable and helpful, there were instances where employees were perceived as unhelpful or disengaged.
- LKLes Kuehl4 days ago5.0Very helpful and friendly staff helping out in the outdoor garden area. And a special on all types of mulch - 4 bags for $10.
- SPsally p4 days ago1.0Pathetic service. Staff paged 3 times for customer assistance for me. No one ever showed up. Store was not busy. I hate to go to home depot but that’s where I’m heading
- ACalex cunninghamFeb 25, 20264.0Good store
- AJAdrian Gallardo JrFeb 24, 20261.0Management at this Lowe’s continues to disregard the fact that they are responsible of the cleanliness in the alley along their fence regardless of the fact of how the litter arrived there. All of the homeowners do their part, but this big corporation is not doing their part. PLEASE DO BETTER LOWE’S
- KGKimberly GomezJan 20, 20261.0My husband and I are frequent customers here but today I was disappointed in Lowe’s.. I rescued some plants that were still have alive in their trash bin and I was chased down by Ivette and a girl with big hair and was asked to return them! It’s a shame what this store and the Lowe’s corporation is doing by discarding these poor plants that are still alive!! Are you kidding! I don’t think you get paid that much to come out and retrieve these plants back when all I was trying to do is save them! And the manager proceeded to tell me it’s “stolen” you should be happy I’m working for free and helping your employees by taking some work off their hands shame shame shame!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Dallas, TX?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's provides various installation services such as appliances, blinds, cabinets, carpets, countertops, decks, doors, garage doors, HVAC, lighting, roofing, windows, and more.
What are the store hours for Lowe's Home Improvement in Dallas?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
Are there any nearby dining options close to Lowe's Home Improvement in Dallas?
Yes, nearby dining options include Chubby's Restaurant, Pizza Patron, Mexicali Restaurant, Papawady, and LoneStar RoadHouse, which you might want to visit before or after shopping.
Is there a nearby locksmith service near Lowe's Home Improvement?
Yes, minuteKEY and Minute Key locksmith services are located nearby, useful for customers who might need key or lock-related assistance.
Where can I find propane exchange services near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby for propane exchange needs, convenient for customers purchasing grills or outdoor equipment.
What languages are supported at Lowe's Home Improvement in Dallas?
Lowe's supports English and Spanish, with in-store translation services available for other languages to assist diverse customers.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website