Store your belongings at Extra Space Storage on 19383 Preston Rd in Dallas, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Numerous reviews highlighted exceptional customer service, particularly praising staff members like Tony, Andrea, and Zayan for their helpfulness and professionalism.
Cleanliness
Customers consistently noted that the facility is clean, well-maintained, and secure, contributing to a positive storage experience.
Efficiency
Many reviews mentioned the quick and efficient process for renting units and moving in, with staff assisting promptly and effectively.
Staff Attitude
The staff's friendly and accommodating demeanor was frequently mentioned, making customers feel welcomed and valued.
KA
Kinan Altayyan
6 days ago
5.0
The best
AH
Amy J Heidel
Dec 31, 2025
5.0
They were very helpful and efficient
CM
constantine mosi
Dec 18, 2025
5.0
10 star rating he went over and beyond. Now this is what customer service should look like.
JA
Jose Ayala
Dec 17, 2025
5.0
Ramon was great and really patient, excellent customer service 👏
DD
Delilah
Dec 10, 2025
4.0
Ramone was great with assisting me in reserving my unit and showing me the unit . Great customer service. Thanks
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Dallas residents near Far North Dallas, Carrollton, and Plano.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is next to Moss Glen Park near Popeye's and Lowe's.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 3.7 miles from The University of Texas at Dallas.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a large selection of storage units including drive-up access units, climate-controlled units, and non-climate-controlled units.
Does Extra Space Storage provide climate-controlled units?
Yes, climate-controlled units are available to protect temperature-sensitive items, along with standard units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies, including boxes, online and at the facility.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Where is Extra Space Storage located?
Extra Space Storage is located at 19383 Preston Rd, Dallas, TX 75252.
Is Extra Space Storage close to any notable landmarks or businesses?
Yes, it is next to Moss Glen Park and near popular spots like Popeye's and Lowe's.
Which hotels are nearby Extra Space Storage for visitors or those relocating?
Nearby hotels include Days Inn & Suites Plano Medical Center/Dallas and Candlewood Suites Dallas - Plano W Medical Center, convenient for visitors needing accommodation while moving or storing items.
Are there services nearby that can assist with cleaning or moving needs?
Yes, Muscle Cleaning Services offers home cleaning, and reBOX Move provides packing supplies and professional services close to Extra Space Storage.
How can nearby car dealerships and rental agencies benefit customers at Extra Space Storage?
Customers can conveniently buy or rent vehicles nearby at Silver Star Motorcars, Toyota of Plano, Budget Rent A Car, or Avis, which is helpful if transporting large items or vehicles into storage.