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Store your belongings at Extra Space Storage on 12100 Shiloh Rd in Dallas, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
771 reviews
5 stars
719
4 stars
23
3 stars9
2 stars3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Michael and Leigh, for being friendly, helpful, and professional.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.
Pricing Concerns
Several reviews expressed dissatisfaction with frequent rent increases, which some customers found exploitative.
Easy Process
Many customers appreciated the straightforward and quick rental process, both online and in-person.
Overall Satisfaction
Despite some concerns about pricing, many customers reported a positive overall experience and would recommend the facility.
- TTTodd Thomas2 days ago5.0Leigh is the most polite, attentive, professional I have met. She has solutions and answers. There might be more than one Leigh because this is how the company is. A+
- JCJuanita ChavarriaNov 17, 20255.0Lee was wonderful with me she helped me to shrink my unit and pay less that is customer service the best I have experienced in the world nowadays
- DDDominique DismukeNov 10, 20255.0Leigh is phenomenal! The best costumer service very helpful!.
- MMMichaelleNov 10, 20255.0Leah my customer service ,manager or assistant manager very good to me very helpful in my times of needing a little help to get threw the month and not lose my valuables which one man's trash is another's treasure ! I'm very happy I made the right move to extraspace storage from. PS .so thank you LEAH!
- KAKevin AvilaNov 6, 20255.0Leigh was a lovely lady!! Explained everything very great and was super nice!! Recommend yall to come here!! God bless you!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Dallas residents near Zacha Junction, Towngate, Highland Meadows, Lochwood, Willow Ridge, Country Club Grove, Stoney Glen, La Prada, and Dalcastle & Linda Heights.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located on Shiloh Road, 1/2 block South of E Northwest Hwy and just West of I 635.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a variety of units including climate-controlled, non-climate controlled, drive-up access units, and RV storage options.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies including boxes, available online and at the facility.
Where is Extra Space Storage located?
Extra Space Storage is located at 12100 Shiloh Rd, Dallas, TX 75228, just half a block south of E Northwest Hwy and west of I-635.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is the storage facility secure and accessible?
Yes, Extra Space Storage offers electronic gate access, exceptional security, wide drive aisles, and a manager living onsite to ensure safety and convenience.
Are there any special promotions for renting a storage unit?
You can rent online today to get up to 40% off storage units.
How can customers use nearby places to enhance their visit to Extra Space Storage?
Customers can stop by nearby places like Lipman Produce for fresh fruits and vegetables or visit Dallas Auto Sports for vehicle needs before or after their storage visit.
Which nearby businesses might be useful for someone moving or storing items?
GT Distributors Dallas offers outdoor gear and clothing, and Tex-Sun Shade Specialties provides window treatments, both convenient for customers moving or organizing storage units.
Are there nearby hotels for customers who need overnight accommodations?
Yes, the Executive Inn and Dallas Executive Inn are nearby hotels that customers can use if they need to stay overnight near Extra Space Storage.