Brand Certified
Extra Space Storage
4.9(1207 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
5701 E Northwest Hwy, Dallas, TX
75231, United States
Certified by Extra Space Storage • Mar 01, 2026
(214) 363-3554
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/texas/dallas/500885/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5701 E Northwest Hwy in Dallas, TX today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, commercial tenants, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
1,207 reviews
5 stars
1,149
4 stars
27
3 stars9
2 stars4
1 star18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with staff members like Casey, Lena, and Tina being frequently praised for their kindness, helpfulness, and professionalism.
Cleanliness
Customers consistently mention the facility being clean, well-maintained, and secure, contributing to a positive overall experience.
Accessibility
While many found the location convenient, some noted that access could be tricky due to the layout of the building.
Pricing Concerns
A few customers expressed dissatisfaction with pricing practices, mentioning unexpected increases after initial discounts.
- BGBreanna GoodmanFeb 25, 20265.0Had a great experience here! Only left because I moved into a house with more than enough room for my things. They helped me get good deals, quickly remediate any concerns, and were just all around friendly. Would definitely rent here again :-)
- VBVictoria BoergermannFeb 20, 20265.0Needed storage, and the ladies worked to find the perfect size and space for our needs. Everything was immaculately clean. Professional and organized service.
- LCLC ConnerFeb 19, 20265.0Downsizing isn’t easy, but storage expert Leina helped me get through the process seamlessly with great love and care. Thank you Leina for all your help at Extra Space storage.
- ASAndy SotoFeb 13, 20265.0This place is the first ever storage unit I rented, And I got to say it was the easiest thing to do. The place is VERY clean there are given carts for easy item transportation . And the service was immaculate, kind and quick. Shout out to Leina for keeping everything extremely professional and made this first time experience easy and stress free. She was also very sweet to us during the whole process.
- SHScott HoldsworthFeb 7, 20265.0I highly recommend this storage space. We have been here for almost a year and have moved 2 times because we have been growing and needing more space. The last time we moved was a few days ago. The team suggested the perfect space for our needs. The manager will spend the time with you to understand your needs and find a solution for you. Location is fantastic and I couldn’t be happier with the space and the help we receive from Extra Space Storage.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Dallas residents near Vickory Meadow, Northeast Dallas, University Park, Park Cities, and Preston Hollow.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of East Northwest Highway and Twin Hills Avenue.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is next to Half Price Books near The Shops at Park Lane and NorthPark Center.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 2.2 miles from the SMU campus.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
What are the access hours for Extra Space Storage in Dallas?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including Sundays.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled and standard units, suitable for household and commercial use.
How can I determine the right storage unit size for my needs?
You can use the Storage Unit Size Guide provided by Extra Space Storage to estimate the space needed based on your boxes and non-packed items like furniture.
Where is Extra Space Storage located in Dallas?
It is located at 5701 E Northwest Hwy, Dallas, TX 75231, near the intersection of East Northwest Highway and Twin Hills Avenue.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the facility.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is there a manager on-site at the Dallas Extra Space Storage facility?
Yes, there is an on-site resident manager available to assist customers.
What nearby dining options are available close to Extra Space Storage?
Nearby dining options include Casita Tex Mex Bar and Grill, Nueva Casita, Greenville Deli and Ice Cream, and Henk's European Deli and Black Forest Bakery, great for grabbing a meal before or after your storage visit.
Are there any notable shopping destinations near Extra Space Storage?
Yes, Half Price Books and The Shops at Park Lane are nearby, perfect for browsing after your storage visit.
What nearby facilities can help in emergency or safety matters near Extra Space Storage?
Dallas Fire-rescue Station 37 and the Dallas Fire Department are nearby, ensuring quick emergency response if needed.
Brand Certified Facts from Extra Space Storage
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Certified March 01, 2026Yext Knowledge Graph
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