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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5701 E Northwest Hwy in Dallas, TX today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, commercial tenants, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,183 reviews
5 stars
1,126
4 stars
26
3 stars9
2 stars4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Casey, Leina, and Cindy.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Accessibility
While many found the location convenient, some noted that accessing certain units could be tricky due to the layout.
Pricing Concerns
A few customers expressed dissatisfaction with pricing practices, mentioning unexpected increases after initial discounts.
- ABAlan BullDec 26, 20255.0Manager Lena helped me more in two hours of getting the best prices than any employee in 45 plus years of storage rentals She was kind, gracious, and sharp. Alan Bull
- MMMarissa MeyerDec 15, 20255.0This location is wonderful, a little tricky to access but once you figure it out, it's easy. Super clean, cart avail, the staff are thoughtful and proactive. I set up online, sight unseen, once I got there, the space didn't really work. They made it easy to swap to a better space. Really love the digital remote access to the doors too!
- GSGinger SpiceDec 9, 20251.0Don’t trust this location. They promote discounts online and within 2 months the prices will increase tremendously. Not worth the hassle.
- JEJoseph EspinozaDec 6, 20255.0I truly cannot recommend Extra Space Storage enough! I recently had some unexpected complications that required me to keep my storage unit longer than originally planned, and the location manager went above and beyond to help me through every step. Not only was she incredibly kind and understanding, but her response time was unbelievably fast — every email, every question, every concern was handled with genuine care and efficiency. Before choosing Extra Space Storage, I had read countless horror stories about other storage facilities and was honestly nervous about trusting anyone with my belongings. I decided to take a chance with Extra Space Storage… and I am SO glad I did. My experience has been nothing short of golden. The manager turned what could’ve been a stressful situation into something easy, smooth, and honestly refreshing. If you’re looking for a storage facility that treats you like a valued human being — not just a unit number — this is the one. I’m truly grateful for the outstanding service I received!
- MSMason StokesDec 3, 20255.0I don’t remember her name but she had long black hair and she said she was new but was very very kind and eager to help with anything I needed. The other lady with the pushed back hair and piercings was also very accommodating to a predicament I had and was able to help. Great customer service and workers!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Dallas residents near Vickory Meadow, Northeast Dallas, University Park, Park Cities, and Preston Hollow.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of East Northwest Highway and Twin Hills Avenue.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is next to Half Price Books near The Shops at Park Lane and NorthPark Center.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 2.2 miles from the SMU campus.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
What are the access hours for Extra Space Storage in Dallas?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including Sundays.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled and standard units, suitable for household and commercial use.
How can I determine the right storage unit size for my needs?
You can use the Storage Unit Size Guide provided by Extra Space Storage to estimate the space needed based on your boxes and non-packed items like furniture.
Where is Extra Space Storage located in Dallas?
It is located at 5701 E Northwest Hwy, Dallas, TX 75231, near the intersection of East Northwest Highway and Twin Hills Avenue.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the facility.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is there a manager on-site at the Dallas Extra Space Storage facility?
Yes, there is an on-site resident manager available to assist customers.
What nearby dining options are available close to Extra Space Storage?
Nearby dining options include Casita Tex Mex Bar and Grill, Nueva Casita, Greenville Deli and Ice Cream, and Henk's European Deli and Black Forest Bakery, great for grabbing a meal before or after your storage visit.
Are there any notable shopping destinations near Extra Space Storage?
Yes, Half Price Books and The Shops at Park Lane are nearby, perfect for browsing after your storage visit.
What nearby facilities can help in emergency or safety matters near Extra Space Storage?
Dallas Fire-rescue Station 37 and the Dallas Fire Department are nearby, ensuring quick emergency response if needed.