Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5701 E Northwest Hwy in Dallas, TX today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, commercial tenants, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,170 reviews
5 stars
1,115
4 stars
25
3 stars9
2 stars4
1 star17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting Casey's exceptional service.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Transparency
Some customers expressed concerns about pricing practices, specifically mentioning issues with double charging and promotional offers.
Accessibility
While many found the facility easy to navigate, a few noted that the layout could be confusing, especially for larger storage needs.
Overall Experience
The majority of reviews reflect a high level of satisfaction with the overall experience, recommending the facility for its service and quality.
- MMMr MaloneNov 17, 20255.0Hi Montel here Recently acquired a space and I must say The storage units are clean and easy to get around. The icing on the cake is the customer service person there. Leina is amazing and everything she touches turns to gold. She is mighty helpful and just all round very amazing.
- VRValfor RealNov 14, 20255.0I visited this place and was greeted with the most exceptional customer service I’ve ever experienced. Everything was straightforward and incredibly fast! I highly recommend it.
- WVwill vasilNov 10, 20255.0Overall a great experience. The staff is excellent and the storage facility is clean and kept. Would recommend to anyone looking for a storage facility in the area at a competitive price.
- JLJoseph LamotheNov 5, 20255.0I was attended with excellent service by the storage clerk. She was very kind and I appreciate someone who follows protocol, belongings felt safe in the storage house.
- RJRobert JohnsonOct 29, 20251.0Complete scam artists. They double charge you the first month and then give you the second month free. It is the most gimmicky dumb stuff I’ve ever heard in my life. I asked for a quote for a 5 x 5 and I was quoted $135 for the first month. And then the next month was free. And guess what the next month after that was exactly half of that amount. These people are complete scam artists. 🤣🤣🤣
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Dallas residents near Vickory Meadow, Northeast Dallas, University Park, Park Cities, and Preston Hollow.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of East Northwest Highway and Twin Hills Avenue.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is next to Half Price Books near The Shops at Park Lane and NorthPark Center.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 2.2 miles from the SMU campus.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
What are the access hours for Extra Space Storage in Dallas?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including Sundays.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled and standard units, suitable for household and commercial use.
How can I determine the right storage unit size for my needs?
You can use the Storage Unit Size Guide provided by Extra Space Storage to estimate the space needed based on your boxes and non-packed items like furniture.
Where is Extra Space Storage located in Dallas?
It is located at 5701 E Northwest Hwy, Dallas, TX 75231, near the intersection of East Northwest Highway and Twin Hills Avenue.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the facility.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is there a manager on-site at the Dallas Extra Space Storage facility?
Yes, there is an on-site resident manager available to assist customers.
What nearby dining options are available close to Extra Space Storage?
Nearby dining options include Casita Tex Mex Bar and Grill, Nueva Casita, Greenville Deli and Ice Cream, and Henk's European Deli and Black Forest Bakery, great for grabbing a meal before or after your storage visit.
Are there any notable shopping destinations near Extra Space Storage?
Yes, Half Price Books and The Shops at Park Lane are nearby, perfect for browsing after your storage visit.
What nearby facilities can help in emergency or safety matters near Extra Space Storage?
Dallas Fire-rescue Station 37 and the Dallas Fire Department are nearby, ensuring quick emergency response if needed.