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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 13820 Montfort Dr in Dallas, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, elevator access, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
565 reviews
5 stars
524
4 stars
21
3 stars3
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Brittni and other staff members received high praise for their helpfulness, politeness, and professionalism, with many customers expressing appreciation for their assistance.
Cleanliness
Customers consistently noted that the facility is clean and well-maintained, contributing to a positive overall experience.
Accessibility
The location is described as easy to access, with quick service and efficient processes for renting units.
Mixed Experiences with Call Center
While in-person service was highly rated, there were negative experiences reported with the call center, particularly with one representative.
Bilingual Support
Several reviews highlighted the staff's ability to communicate in Spanish, enhancing the service experience for Spanish-speaking customers.
- IJihsan jones5 days ago5.0Jessica had Great service made the rental process quick and easy only took 10-15 minutes.
- OSOmolade SonaikeNov 7, 20255.0Brittni was super nice and helpful
- RMROC MufasaNov 5, 20255.0Desmond was a great help…..thanks
- DDDarth DinoOct 31, 20255.0Brittni is always happy to help when I need it. Thank you! Keep her around!
- PVPete VailOct 27, 20255.0Brittni was extemely helpful and knowledgable. Helped me alot more than I knew I needed. She is GREAT!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Dallas area, including North Branch, Far North Dallas, Melshire Estates, North Dallas, Addison, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located off I-635 at the intersection of Montfort Dr and Spring Valley Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What storage unit sizes and types are available?
Extra Space Storage offers a variety of sizes including drive-up and climate-controlled units, as well as options for vehicle storage. Use their Storage Unit Size Guide and online resources to find the perfect fit for your needs.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase online and at the facility.
What payment options does Extra Space Storage accept?
They accept payments via American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their official reservation website.
Does Extra Space Storage offer vehicle storage and drive-up access?
Yes, the facility provides drive-up access units and a range of indoor, outdoor, and covered vehicle storage options.
What is the address and location of Extra Space Storage in Dallas?
Extra Space Storage is located at 13820 Montfort Dr, Dallas, TX 75240, near the intersection of Montfort Dr and Spring Valley Rd off I-635.
Are there any nearby places of interest that customers can visit when coming to Extra Space Storage?
Yes, customers can visit nearby places such as Andinos Food Texas restaurant for a meal, Wonder Wash Montfort laundromat for laundry needs, or R&R Small Engine Repair for outdoor gear and building supplies before or after their storage visit.
How can nearby automotive services enhance the convenience of storing a vehicle at Extra Space Storage?
Nearby automotive services like Firestone Complete Auto Care, Top Windshield Replacement, and The Towing Agency provide maintenance, repairs, and towing assistance, making it easier for customers to manage vehicle storage needs at Extra Space Storage.
Are there nearby services for relaxation or personal care close to Extra Space Storage?
Yes, nearby places include LOVE: Massage Therapy and Intuitive Healing for massages and holistic treatments, and Deviine Beauty Lash House for beauty and spa services, providing customers with options to relax before or after handling storage matters.