Store your belongings at Extra Space Storage on 4311 Communications Dr in Dallas, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, especially SJ and Tayana, received high praise for their friendliness, helpfulness, and professionalism.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Some customers expressed dissatisfaction with significant price increases after initial rental periods, indicating a lack of transparency in communication.
Overall Experience
Many customers reported a smooth and pleasant experience, highlighting the ease of the rental process and the helpfulness of the staff.
MP
Mr. Puffin
Nov 6, 2025
5.0
Great Service!
CS
Cory Smith
Nov 3, 2025
1.0
I wouldn't even give one star if I could.My experience at this location has been terrible. The manager SJ has given me terrible customer service since I've rented a unit. She needs better customer service skills.
MG
Monica G
Oct 24, 2025
5.0
Bree was very helpful and super nice !! THANK YOU BREE đ
TM
Tim McDonald
Oct 20, 2025
5.0
SJ is always so helpful and the facility is maintained excellently
AL
AC line
Oct 7, 2025
1.0
This facility is nice, but donât stay very long. After a brief introductory rate, they start going up â by a lot. It has literally doubled in 16 months.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Dallas near Oak Cliff, West Dallas, Kessler, and Cockrell Hill.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Communications Dr and N Cockrell Hill Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that donât include climate control.
Do you have drive-up storage units?
Yes! Whether youâre moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy itemsâlike furniture or equipmentâin and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage on weekdays?
Extra Space Storage is open from 6:00 AM to 10:00 PM every day of the week, including weekdays.
Where is Extra Space Storage located?
Extra Space Storage is located at 4311 Communications Dr, Dallas, TX 75211, USA, near the intersection of Communications Dr and N Cockrell Hill Rd.
Does Extra Space Storage offer climate-controlled units?
Yes, Extra Space Storage offers climate-controlled storage units as well as standard units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, you can buy a variety of moving and packing supplies both online and at the facility.
What types of payment does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is drive-up access available at Extra Space Storage?
Yes, Extra Space Storage offers convenient drive-up access to many of its storage units for easier loading and unloading.
Are there other storage facilities near Extra Space Storage?
Yes, Public Storage and another Extra Space Storage location are nearby, providing additional storage options.
What dining options are close to Extra Space Storage for a quick meal?
Nearby dining options include Dickey's Barbecue Pit, Golden Corral, Burger King, Whataburger, and Little Caesars Pizza, perfect for grabbing a meal before or after your visit.
Are there mobile phone stores near Extra Space Storage?
Yes, AT&T Store, T-Mobile, Cricket Wireless, and another AT&T Store are nearby, useful for customers needing mobile services in the area.
Can I find lodging near Extra Space Storage if I need to stay overnight?
Yes, the Holiday Inn Express & Suites Dallas W - I-30 Cockrell Hill is close by, offering convenient accommodation options.