Extra Space Storage

4.9
1509 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 8441 Clark Rd in Dallas, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
8441 Clark Rd, Dallas, TX
75249, United States

Hours

Reviews

4.9
1,509 reviews
5 stars
1,433
4 stars
41
3 stars
11
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, particularly highlighting Darlene's exceptional service.

Rodent Issues

Several reviews reported serious rodent infestations leading to damage of stored items, with customers expressing frustration over lack of reimbursement and management response.

Security Concerns

Multiple customers raised alarms about security issues, including break-ins and inadequate measures to protect belongings.

Facility Condition

While some reviews noted the cleanliness and maintenance of the facility, others reported significant problems with pests and damage to personal property.
  • CK
    Chantuch Kindred
    4 days ago
    5.0
    Amazing customer service
  • MT
    Mary Trevino
    6 days ago
    5.0
    Muy buen servicio me encanta todo muy accesible 💘
  • CC
    Candy Collins
    Dec 26, 2025
    1.0
    Moved out of unit in December 2024 (RATS HAD INFESTED MY UNIT AND THE FEMALE ON DUTY TOOK PHOTOS) I had spoke with management, called insurance 3rd party 10-15 times to get my MONEY FOR INSURANCE I PAID FOR. ALL MY CLOTHING WAS EATEN AND RAT DROPPINGS ALL OVER EVERY ITEM I OWNED HAD TO BE DISPOSED OF. NO INSURANCE MONEY RECEIVED NOR PHONE CALL OR EMAIL. THEY HAD THE AUDACITY TO LOOK AT ME LIKE IM WRONG WHEN I WAS BEYOND UPSET THAT I WASNT BEING GIVEN A NUMBER TO THE INSURANCE!!! THEY DENIED ME THAT INFORMATION. EMAILS NOR COMPLAINTS WERE ACKNOWLEDGED BY THAT SITE. I DONT STORE FOOD SO WHERE DID THE RATS COME FROM????. I CERTAINLY DIDN'T BRING THEM!!!!! THE STATE OF THE ECONOMY IS TERRIBLE AND I AM HAVING TO PAY FOF CLOTHING TO THIS DAY!!
  • EL
    edward lee
    Dec 11, 2025
    5.0
    Darlene was awesome took care of business fast and very professional
  • JT
    John Thomas
    Dec 3, 2025
    5.0
    Darlene and Niki are the best, they are both professional, patient and polite. Thanks for such great service!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.