Brand Certified
Extra Space Storage
4.9(548 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
4920 McKinney Ave, Dallas, TX
75205, United States
Certified by Extra Space Storage • Mar 01, 2026
(214) 520-0015
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/texas/dallas/501856/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 4920 McKinney Ave in Dallas, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
548 reviews
5 stars
523
4 stars
12
3 stars5
2 stars0
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Brenda consistently received high praise for her exceptional customer service, being described as friendly, helpful, and professional.
Facility Condition
The storage facility is noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Management
Brenda's leadership and ability to handle crises effectively were highlighted, with many customers expressing appreciation for her support during challenging situations.
Accessibility
Customers found the process of renting units to be easy and efficient, with good access to the facility and helpful staff.
Communication
While most reviews praised communication, there were some concerns about lack of notification regarding rent increases.
- ERElianna Ruiz5 days ago5.010/10 recommend for all your storage needs! Brenda always makes sure to answer all my questions and is always happy to help
- SLSam LoganFeb 26, 20265.0Awesome Service, helpful employees. Highly reccomend
- AWAshly WestbrookFeb 17, 20265.0⭐⭐⭐⭐⭐ I couldn’t be happier with Extra Space Storage! They answered the phone right away, and the whole process was super easy. Everything was ready for me — the app worked great, I got text updates, my lock was ready, and my unit was ready when I arrived. They really have this down to a science. They are a little pricey in my opinion, but I had an emergency and needed storage fast. I chose them because I used them before and knew it would be smooth — and it was! Thank you for making a stressful moment so easy. 😊
- MDMister “DJ”Feb 3, 20265.0Recommend to anyone looking for reliable and secure storage. I had the best stay at this Extra Space Storage in Dallas. It is clean, well lit and well staffed. Brenda is an outstanding manager. She was available to help with any questions or concerns.
- STShari ThompsonFeb 2, 20265.0I cannot say enough great things about Brenda, the store manager at Extra Space Storage. From day one, she has been an absolute delight to work with and has consistently gone above and beyond to ensure the facility is well maintained and up to date. My experience—both with my medium-sized unit and overall—has always been positive, clear, and stress-free because of her. Most recently, during an unexpected pipe burst and flooding at the facility, Brenda truly demonstrated exceptional leadership. Despite juggling multiple customer concerns, operational challenges, and the overall impact of the flooding, she handled everything with remarkable professionalism, efficiency, and calm. How someone responds in a crisis speaks volumes, and Brenda rose to the occasion with grace and competence. She was responsive, solution-oriented, and communicative throughout the situation, ensuring clarity and reassurance every step of the way. Her ability to manage a difficult and high-pressure situation while still treating customers with care and respect was truly impressive. Brenda is the reason I continue to do business with Extra Space Storage. She consistently makes the experience pleasant, positive, and well-managed. Managers like Brenda are a true value-add to any business—she is professional, dependable, and genuinely one of a kind. Highly recommend this location because of her leadership!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Dallas residents near Knox/Henderson, Highland Park, Park Cities, Vickery Place, and Glencoe.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located on McKinney Ave just off N Central Expy and Hwy 75.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 1.2 miles from the Southern Methodist University campus.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 4920 McKinney Ave, Dallas, TX 75205.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a large selection of storage units including climate-controlled, non-climate controlled, drive-up access units, and vehicle storage options.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers moving and packing supplies including boxes available online and at local facilities.
Is there an on-site manager at Extra Space Storage?
Yes, there is an on-site resident manager available to assist customers.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa for payment.
Are there any notable nearby places around Extra Space Storage?
Nearby places include Karmany Yoga Dallas, Henry's Majestic American Restaurant, and Highland Smiles Dental, which customers might visit before or after their storage experience.
How can nearby businesses like Karmany Yoga Dallas and Henry's Majestic complement my visit to Extra Space Storage?
You can combine your storage visit with a yoga session at Karmany Yoga Dallas or enjoy a meal at Henry's Majestic, making your trip more convenient and enjoyable.
Is Extra Space Storage near any educational institutions?
Yes, Extra Space Storage is approximately 1.2 miles from Southern Methodist University, convenient for students needing storage solutions.
How can I reserve a storage unit online at Extra Space Storage?
You can reserve a storage unit online by visiting their website at https://www.extraspace.com/storage/facilities/us/texas/dallas/501856
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