Extra Space Storage

4.9
757 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 12190 Inwood Rd in Dallas, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
12190 Inwood Rd, Dallas, TX
75244, United States

Hours

Reviews

4.9
757 reviews
5 stars
736
4 stars
12
3 stars
2
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Michael, Desmond, and Krista.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Efficiency

Many reviews highlight the quick and easy processes for renting units and resolving issues, indicating a streamlined operation.

Recommendations

Numerous customers highly recommend the facility, citing excellent service and overall satisfaction with their experiences.
  • TB
    Tyler Beeson
    5 days ago
    5.0
    Moved in a couple months ago and upgraded to a larger unit today. It was super easy and efficient and works great! Thank you.
  • JW
    Jack Wideman
    Jan 2, 2026
    5.0
    Great Service Tom was a great guy.. Lots of help!
  • NL
    Nay Lore
    Dec 17, 2025
    5.0
    This place is amazing. I’ve been a customer here for a while and they always have the best deals. And mostly the best customer service . Thanks to Desmond he’s always kind and amazing and the team! Definitely highly recommended
  • CT
    Claire Terry
    Dec 11, 2025
    5.0
    We have been using extra space storage for quite some time, and no matter what the need or what the question is, they have always been professional and responded quickly. They’ve also been very accommodating, allowing us to transfer units and providing us with discounts when they can. Michael and his team are doing an amazing job! Customer Service is obviously their number one goal and it shows!! Thank ya’ll for the help!!
  • LP
    leslie pritchard
    Dec 5, 2025
    5.0
    Michael, the manager of the Extra Space Storage on Inwood road in Dallas is absolutely fantastic! He is friendly, helpful, patient, knowledgeable and savvy. I have used other storage facilities around the area, but this type of manager is one who builds brand loyalty and will keep customers coming back. The facility is very clean and well taken care of, properly lighted and in a great location. I have no problems giving this storage facility and Michael, the manager, 5 stars!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.