Store your belongings at Extra Space Storage on 9485 Lyndon B Johnson Fwy in Dallas, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Caleb and other staff members received numerous praises for their exceptional customer service, being described as friendly, helpful, and attentive.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Efficiency
Customers appreciated the quick and easy process of renting units, with many highlighting the staff's ability to assist promptly.
Staff Knowledge
Staff members, particularly Caleb and Jerone, were recognized for their knowledge and ability to explain processes clearly to customers.
Pricing Concerns
Some customers expressed dissatisfaction with price increases after initial rentals, indicating a potential area for improvement.
RJ
Raymond Jackson
Nov 15, 2025
5.0
Very nice! very informational!
AS
Alfsh Santi
Nov 14, 2025
5.0
Great atenciĂłn from Caleb he help me a lot cause I am a first timer customer
SE
Sylvia Elkatsha
Nov 14, 2025
5.0
Clean facility and top notch customer service!
DD
Daniel Dejenie
Nov 8, 2025
5.0
Thorough work, zero hassle. Appreciated the positive vibe.
EE
Esujee1
Oct 24, 2025
5.0
Holy moly! What a difference in customer service! Amazing, they called me when I reserved a unit, the links they sent me worked and when I had an issue they helped me! The area is clean and I feel safe enough to leave my stuff here. Thank you Caleb for giving me and my spouse peace of mind with my unit. I appreciate you! 🙏
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Dallas residents near Lake Highlands, North Dallas, Richardson, and Garland.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Forest Ln and I-635.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Dallas, TX?
The gate access hours for Extra Space Storage are from 6:00 AM to 10:00 PM every day of the week, including weekends.
What are the office hours for Extra Space Storage?
The office is open Monday through Friday from 9:30 AM to 6:00 PM and Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays and certain holidays.
Where is Extra Space Storage located in Dallas?
Extra Space Storage is located at 9485 Lyndon B Johnson Freeway, Dallas, TX 75243, near the intersection of Forest Ln and I-635.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled units for temperature sensitive items, along with standard units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the facility for customer convenience.
What types of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is there drive-up access available at Extra Space Storage?
Yes, Extra Space Storage provides drive-up units that allow you to pull your vehicle directly up to your storage unit for easy loading and unloading.
How can the nearby Exxon gas station help customers visiting Extra Space Storage?
Customers can conveniently refuel their vehicles at the nearby Exxon gas station located close to Extra Space Storage before or after visiting the facility.
What nearby food options are available for customers visiting Extra Space Storage?
Customers can enjoy quick meals at nearby fast food restaurants like Wendy’s and KFC after their visit to Extra Space Storage.
Are there any nearby legal or real estate services close to Extra Space Storage?
Yes, Metroplex Real Estate Services, Inc. and various law firms such as Nwaozuzu Law Firm and M Mathew Law Firm, PLLC are located nearby for customers who might need real estate or legal assistance.