Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Cypress, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,148 reviews
5 stars
1,138
4 stars
463
3 stars
172
2 stars
92
1 star
283
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service, unhelpful staff, and long wait times.
Product Availability
Customers noted issues with product availability, including low stock on certain items and discrepancies between online inventory and in-store stock.
Store Organization
The store is generally described as clean and well-organized, making it easier for customers to find items.
Checkout Experience
Many customers expressed frustration with the self-checkout system and long lines, indicating a need for more staffed checkout options.
Staff Knowledge
While some employees were praised for their knowledge and assistance, others were criticized for being unsure about product locations and lacking helpfulness.
- SHSweet Harm2 days ago1.0If I order something in black, I don't expect white to be delivered. Completely wasted the day. Why is there no option to redeliver the proper item when it is the store's fault of the misdelivery? Where's the accountability for sending out the proper merch?
- EHEmily Hanson6 days ago5.0My favorite location! Clean and friendly.
- YRyan raoNov 17, 20251.0I went Cypress low’s yesterday, the products and people work in the store are good. The cashier work at plants area was so rude. I won’t go back Low’s anymore, I don’t feel the cashier wants people go shopping there. People work in The Home Depot are much nicer, I feel much welcome in there.
- NENely EspinozaNov 16, 20251.0Went in on a Sunday at 3 pm. Buying a dryer, within 10 minutes we’d confirmed it was in stock and paid. 45 minutes after paying and no dryer in sight. We were the ONLY people that purchased an appliance that entire time. So it wasn’t that it was busy. If you’re buying in store set aside a couple of hours.
- SSScott SmithOct 26, 20251.0Lowe’s fails to point out a 3 day return “policy” on appliances when they take your money. (Perhaps it’s in some small print somewhere on a website details section?) If you haven’t paid them extra graft, in the form of a store warranty, you are stuck with it. Way to gin your customers Lowe’s. Way to stand by your products Lowe’s. Lowe’s has sold their last kitchen appliance to this customer.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Cypress, TX?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, garden equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Cypress, TX?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's offer delivery or pickup services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order?
You can check your order status online by entering the order number or logging in to your MyLowe’s account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe’s in Cypress?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Are there any installation services available at this Lowe’s store?
Yes, installation services offered include appliances, flooring, blinds, cabinets, countertops, decking, doors, HVAC, lighting, roofing, windows, and more.
Is Lowe’s Home Improvement in Cypress accessible for customers with disabilities?
Yes, the store provides wheelchair accessible parking and has onsite services that accommodate various needs.
What are some nearby places I can visit around Lowe’s in Cypress?
Nearby places include Cypress Locksmith for key services, Cypress Historical Society for local history, and Panera Bread for dining.
Can I grab a meal or snack near Lowe’s while shopping?
Yes, there are several nearby eateries including Panera Bread, Potbelly Sandwich Shop, El Pollo Loco, Arby’s, and KFC where you can enjoy a meal or snack.
Are there any automotive services near Lowe’s Cypress store?
Yes, nearby automotive-related services include Driver's Auto Repair, Firestone Complete Auto Care, and Rooster Ridge Car Care for various vehicle needs.