Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Cypress, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,160 reviews
5 stars
1,147
4 stars
466
3 stars
171
2 stars
92
1 star
284
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unresponsive.
Inventory Issues
Frequent complaints about incorrect inventory levels and misdeliveries, leading to customer frustration.
Store Cleanliness
Generally positive feedback on store cleanliness and organization, making it easier for customers to find items.
Staff Availability
Concerns about understaffing and difficulty finding employees to assist customers, especially during busy times.
Product Quality
Some customers reported dissatisfaction with product quality and return policies, particularly regarding appliances.
- SSStephanie StepanekJan 3, 20265.0Staff was very helpful and knowledgeable!!
- DRDavid RamirezDec 31, 20255.0Customer service desk has been super helpful the past two times I’ve gone. Thank you!
- JHjustin hartDec 28, 20251.0Inventory is never correct. Went in to get something was told they had it but couldn't sell it to me and that I could pay to have it delivered next day. Wasn't helpful at all I said that the app would let me order it and pick it up today but he said if I did that I wouldn't get it today either. Told me copperfeild had 3 checked with copperfeild and they had none
- JHJerod HammersteinDec 10, 20255.0Went to buy faucets and everything I needed to replace them. I was helped one of the employees there named Colt. He was fantastic! He really knew his stuff and helped me get the right tools and other stuff needed for this project.
- SHSweet HarmNov 22, 20251.0If I order something in black, I don't expect white to be delivered. Completely wasted the day. Why is there no option to redeliver the proper item when it is the store's fault of the misdelivery? Where's the accountability for sending out the proper merch?
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Cypress, TX?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, garden equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Cypress, TX?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's offer delivery or pickup services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order?
You can check your order status online by entering the order number or logging in to your MyLowe’s account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe’s in Cypress?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Are there any installation services available at this Lowe’s store?
Yes, installation services offered include appliances, flooring, blinds, cabinets, countertops, decking, doors, HVAC, lighting, roofing, windows, and more.
Is Lowe’s Home Improvement in Cypress accessible for customers with disabilities?
Yes, the store provides wheelchair accessible parking and has onsite services that accommodate various needs.
What are some nearby places I can visit around Lowe’s in Cypress?
Nearby places include Cypress Locksmith for key services, Cypress Historical Society for local history, and Panera Bread for dining.
Can I grab a meal or snack near Lowe’s while shopping?
Yes, there are several nearby eateries including Panera Bread, Potbelly Sandwich Shop, El Pollo Loco, Arby’s, and KFC where you can enjoy a meal or snack.
Are there any automotive services near Lowe’s Cypress store?
Yes, nearby automotive-related services include Driver's Auto Repair, Firestone Complete Auto Care, and Rooster Ridge Car Care for various vehicle needs.