Extra Space Storage

4.7
264 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 12828 Telge Rd in Cypress, TX today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
12828 Telge Rd, Cypress, TX
77429, United States

Hours

Reviews

4.7
264 reviews
5 stars
235
4 stars
9
3 stars
2
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Gena and Monica, received high praise for their professionalism, helpfulness, and friendly attitudes.

Facility Condition

The storage facility is consistently described as clean, well-maintained, and secure, with good lighting and no pest issues.

Pricing Concerns

Several customers expressed dissatisfaction with frequent price increases, feeling that the rates became unreasonable over time.

Security Issues

There were reports of theft and towing incidents, raising concerns about the security measures and communication regarding property management.

Overall Experience

Most customers reported positive experiences, highlighting the ease of renting and the quality of service, despite some concerns about pricing.
  • DS
    David “David S” Scholl
    2 days ago
    5.0
    Very helpful in front office. I rented wrong size storage online, came to the office and switched me to a larger size with no issues!
  • EJ
    E J
    2 days ago
    1.0
    I’m FURIOUS. For so many reasons!!!!!!!! I will be coming back to make a review AS SOON AS I speak with corporate.
  • EW
    Erin Wilcox
    Nov 8, 2025
    5.0
    Ms. Monica was fantastic at helping me transfer units in a timeframe and budget that worked for me, and was even able to get me into a unit directly across from my current one so it was easier and more convenient! She was so sweet and pleasant to boot!
  • JM
    James McCauley
    Oct 26, 2025
    5.0
    Amazing staff. So professional. Very informative. The units are well built. No rodents or holes in the ceiling. Smell and feels good down the hallways. No questionable dark areas, well lit with bright lighting. Definitely one of the better storages to use in the area. Getting the job done already. No issues
  • MF
    Michael Franklin
    Oct 22, 2025
    1.0
    Sadly the experience was disappointing. When I moved in last Nov. 2024 I was paying $57. In 4 months you wanted to raise it to $120, but the local branch kept it @ $87. Then in less than a year of renting you wanted to increase the rent to $165. That is triple in less than one year. It was a great mom pop shop until you greedy out of state hacks ruined. You had a guaranteed monthly income of almost $100, just to park on dirt. That times how many vehicles stored there. Other will follow and leave your greediness short pocketed. Congratulations. You must be democrats !

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.