Brand Certified
Extra Space Storage
4.7(276 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
21300B Northwest Fwy, Cypress, TX
77429, United States
Certified by Extra Space Storage • Feb 22, 2026
(281) 890-9991
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/texas/cypress/5159/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 21300B Northwest Fwy in Cypress, TX today! Our large selection of storage units, manager living on site, exceptional security, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.7
276 reviews
5 stars
242
4 stars
12
3 stars3
2 stars
5
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Theresa received numerous commendations for her exceptional customer service, being described as helpful, friendly, and professional.
Management Issues
Customers expressed frustration over frequent rent increases and lack of communication regarding ownership changes.
Facility Condition
While many reviews praised the cleanliness and maintenance of the facility, some customers reported issues with leaks and security concerns.
Staff Responsiveness
Several reviews highlighted the staff's responsiveness and willingness to assist, although there were complaints about unresponsive phone lines.
- RARick A2 days ago5.0Great service
- PIPedro Ramirez IIIFeb 9, 20265.0Great managment here.
- ENEsli NJan 20, 20265.0Gonzalo helped me to make the transition to extraspace storage super easy, all very well explained and took the time to help me get all documents up to date
- MMMimi MJan 19, 20261.0Have been under new management for only one week and they already raised my rent an extra $11 a month. I've only been a customer for about 3 months and already they raised my rent. This is ridiculous and they never said anything about the company changing ownership from cubesmart to extra space storage. Never received an email, text message, phone call or no letter in the mail notifying customer of the change.
- LPLexi PenJan 17, 20265.0After the fact, I found out that this location, where I have a storage unit was acquired by Extra Space. I totally panicked not knowing what may have happened to my things. CubeSmart put me through the wringer and dropped me like a bad habit without notice. I said all that to say that once I was given the new contact information, I reached out ready to throw blows. lol. It wasn’t needed. From the opening pitch, Pedro stepped up to the plate with a triple hitter. He knew my name from the number I was calling from and addressed me as such. He had already pulled up my account and unit number as I was explaining to him what happened. And by the time I was done, he’d safely made it home when he answered any question I might have before I even asked. This showed that he was knowledge, accountable, he listened, was concerned and shared compassion which most companies completely lack. It was as if he knew me personally and we’d met before. He maintained a professional, calm, positive and confident tone and one that was eager and ready to assist. I felt at ease, and the panic dissipated. He even apologized for the other company mistakes and that knocked it out the park! Everyone needs a Pedro on their team. A World Series type player.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
Brand Certified Facts from Extra Space Storage
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Certified February 22, 2026Yext Knowledge Graph
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