Extra Space Storage

4.9
701 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1751 E Belt Line Rd in Coppell, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1751 E Belt Line Rd, Coppell, TX
75019, United States

Hours

Reviews

4.9
701 reviews
5 stars
665
4 stars
18
3 stars
4
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Brent Cook received numerous commendations for his exceptional customer service, being described as friendly, knowledgeable, and professional.

Facility Cleanliness

The storage facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Rate Increases

Several customers expressed frustration over frequent rate increases, with some feeling it was a common industry practice that led to dissatisfaction.

Security Concerns

One customer reported a break-in at the facility, highlighting concerns about security measures and the response from management.

Overall Experience

Most reviews reflect a positive overall experience, with many customers recommending the facility for its ease of use and helpful staff.
  • MC
    malakai collazo
    Nov 3, 2025
    5.0
    Great customer service!
  • CT
    Chris Terry
    Nov 1, 2025
    5.0
    Brent Cook was fantastic! Courteous, Knowledgeable, Professional, had all the answers to my questions.Highly recommended
  • AS
    amanda stricker
    Oct 31, 2025
    5.0
    They were responsive and helpful for me to be able to get my son a storage unit that same day!
  • RP
    Ralph P.
    Oct 27, 2025
    2.0
    Very frustrated with ridiculous rate increases. My prior 10x15 climate-controlled unit would get a rate increase about every 6 months and got up to $360/mo. They know it is a hassle to move your stuff so they creep the rate here and there hoping you won’t move. When asked why the rate is so high, the standard answer is that “We base the rates on location and demand, so a high rate means all our units are rented.” Then you check online and find the same unit at the same location for $161/month. So I made a new account and moved my stuff down the hall in the same building. After 4 months, the rate increased 50% from $161 to $241. I go online today and the current rate for the same unit is $117/mo. I’m sick of this bait and switch. This is a known practice in this industry, but my lord, this is usury.
  • AG
    Andrew Greenawalt
    Oct 2, 2025
    5.0
    Definitely recommend keeping your stuff here. I must have forgot to lock my unit last night and they called this morning to let me know when they were doing lock checks. Very secure facility and would highly recommend! The front desk is also very friendly and helpful.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.