Customer Service
Lisa received numerous positive mentions for her helpfulness and responsiveness, although some customers reported unprofessional behavior from other staff.
Cleanliness
Many customers noted that the storage units were clean and well-maintained, contributing to a positive experience.
Pricing Issues
Several reviews highlighted concerns about rising rental prices and perceived overpricing compared to competitors.
Access and Security
While some customers appreciated the accessibility of their units, others raised concerns about security, including issues with locks and outside doors.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant issues with management and unit conditions.