Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Conroe, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,756 reviews
5 stars
984
4 stars
340
3 stars
147
2 stars
59
1 star
226
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are criticized for being rude or unresponsive.
Product Availability
Customers frequently noted issues with product availability and fulfillment, including delays in orders and problems with stock levels.
Store Cleanliness
Many reviews highlighted the store's cleanliness and organization, contributing positively to the shopping experience.
Staff Knowledge
While some staff members were recognized for their knowledge and assistance, others were reported as unhelpful or lacking training.
Return Policy Issues
Several customers expressed frustration with Lowe's return policy, particularly regarding clearance items and the handling of returns.
- RHR Hedges1 day ago5.0The store staff was really friendly & helpful while the store was well stocked, organized & maintained in a very clean manner. The outdoor garden area is a bit messy but they are undergoing some changes & rearranging. The staff out there were really friendly as well. I went to this location to purchase a window AC unit with heat. It was their last one & cost $100 less than I expected. I am happy with my purchase too. I look forward to returning to this store to shop in the future.
- MMMichelle Mitchell6 days ago5.0Went in for some paint, got the quality and color I wanted quickly. The young man at the counter was helpful.
- GGGECDec 24, 20255.0Very good place to get material for house repairs.
- KRkatteren rodriguezDec 8, 20252.0I visited this Lowe’s today lwith my children and found the experience disappointing. I was in the same aisle as multiple associates—at least four passed by or were nearby—and no one asked if I needed help. Shopping with kids can already be challenging, and I was genuinely hoping for assistance finding what I needed. It stood out because customer help is something I normally expect from Lowe’s. I’m sharing this feedback in hopes that customer engagement and awareness can improve.
- BTBobby TakadaNov 28, 20255.0Big thanks too William in appliances thank you for assisting with the opening of the Lowe’s credit card and assisting with showing us the differences in the makes and models and the depths of the fridges. Two more also thank you Stephanie in flooring for getting our detail scheduled as well super awesome. And to the store manager Jacob thank you for having such an amazing team. We will be back for more projects if I can count in the assistance from the 3 of you to everyone at your store thanks for the smiles and being friendly during the rush of folks. Go Lowes …
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Conroe, TX?
You can find a wide range of products including appliances, bathroom supplies, building materials, electrical goods, flooring, garden tools, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, and more.
What are the typical opening hours of Lowe's Home Improvement in Conroe?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sundays from 8:00 AM to 8:00 PM.
Does Lowe's in Conroe offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to make your shopping experience convenient.
How can I find a product or check my order status online at Lowe's?
You can search for products online by keyword, item number, brand, or model number, and check your order status by logging into your MyLowe's account or entering your order number on their website.
What is the process for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. Online orders can be returned by initiating the process on the Order History page, while in-store returns require proof of purchase at customer service.
What payment methods are accepted at Lowe's Conroe store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Does Lowe's Home Improvement offer installation and assembly services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, doors, HVAC, lighting, and more, as well as assembly services for your convenience.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's?
Yes, Charleys Cheesesteaks and Wings and Wendy's are nearby restaurants where you can enjoy a meal before or after visiting Lowe's.
What nearby services are available if I need key or locksmith support when visiting Lowe's?
Minute Key and minuteKEY, both key and locksmith services, are located near Lowe's and can assist you if needed during your visit.
Are there nearby convenience services like FedEx or money transfer near Lowe's Home Improvement in Conroe?
Yes, FedEx Office Print & Ship Center, RushMyPassport in FedEx Office, and Western Union money transfer services are located nearby for your convenience.