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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Conroe, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,857 reviews
5 stars
1,604
4 stars
597
3 stars
232
2 stars
97
1 star
327
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Product Availability
Customers frequently experienced issues with product availability and inventory accuracy, leading to frustration.
Store Cleanliness
The store is generally noted for being clean and well-stocked, although some customers reported issues with trash in the parking lot.
Employee Knowledge
While some employees are praised for their knowledge and assistance, others are criticized for lack of product knowledge and helpfulness.
Delivery Issues
Several customers reported problems with delivery services, including incorrect deliveries and poor communication regarding order status.
- JQJulio Quirino2 days ago1.0Waited over 20 minutes for an Ethan to help me and he never came. He was called multiple times.
- LSLegacy Resurrection ServicesJan 4, 20265.0Great folks always willing to help and go out of their way for me!
- RFreshaude fosterDec 24, 20255.0I came into Lowe’s to purchase materials for painting my home, and what could have been a routine shopping trip turned into an exceptional customer service experience thanks to Izzy, a veteran on staff. From the moment we approached him, Izzy was welcoming, professional, and extremely knowledgeable. He took the time to listen to exactly what we were trying to accomplish and then walked us through the best paint options for our project, explaining the differences clearly so we could make an informed decision. What really stood out was his attention to detail. Izzy didn’t just point us to the paint and move on—he made sure we had everything needed to do the job correctly, from the proper primers and rollers to brushes, tape, and other essential supplies that are easy to overlook. His guidance saved us time, prevented mistakes, and gave us confidence that our project would turn out right. Izzy’s professionalism, patience, and friendly attitude truly reflect the values you expect from someone who has served. Lowe’s is fortunate to have him on their team, and customers like us benefit greatly from his experience and dedication. This was hands-down one of the best in-store service experiences I’ve had. Ultimate praise to Izzy for going above and beyond.
- NBNonya BeeznusDec 17, 20251.0What a horrible company and their customer service is even worse. I recently got Gold Status and thought it would be a good thing, its not. After a few deliveries they showed their true colors. I ordered a bag of gardening materials and it was delivered to someone else's house. I never received it. The ONLY option is a refund. They cant be bothered to call or direct the person delivering the item to go back and fix the issue. Nope. No sir. You ONLY get a refund, but there's a catch it takes from 3-10 days for the to even process the refund internally and then you need another 3-10 days for their bank to process it to my bank. So I have to wait 6-20 days to get my money back, re-order and wait another week for delivery. How in the world is this acceptable? They did say I could order another one and pay for it. Why would I do that? I am not the one that lost the package or wont be bothered to look for it. Nope, Turns out Home Depot has Free Same Day Delivery on most items, so I went from shopping at Lowes for the last 15 years to now shopping at Home Depot. Congrats Lowes, you managed to chase away a life long customer over a $40 order and lack of customer service. I spent at least an hour on the phone with customer service and its the same non-help over and over. The supervisor was especially unhelpful, deceitful and untruthful and she disconnected my call after refusing to help.
- ACAmy CamarilloDec 13, 20255.0Shout out to Dean from the paint department, today I went looking for items and dean saw me kinda lost, without hesitation he helped me find some boxes and gave me good tips on the project I am planning to make !! He was so kind, and to go out of his way to help me even though I wasn’t getting paint, wow amazing !
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Conroe, TX?
You can find a wide variety of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment suitable for both DIY beginners and professionals.
What are the store hours for the Lowe's Home Improvement in Conroe, TX?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, so it's best to check for specific dates.
Does Lowe's in Conroe offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make your shopping experience convenient.
How do I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if there are changes to your order status.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History on the website, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's in Conroe, TX?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Are there any installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, lighting, cabinetry, HVAC, roofing, and more to support your home improvement projects.
How can nearby locations like Sam's Club and T-Mobile be useful when visiting Lowe's in Conroe?
Sam's Club nearby offers wholesale products and a gas station, which can be convenient for bulk purchases or fueling your vehicle before or after shopping at Lowe's. T-Mobile nearby allows you to manage your mobile phone services or purchase accessories during your visit to the area.
What nearby services are available for residents living at The Lakes At Westview Apartments close to Lowe's Home Improvement?
Residents near The Lakes At Westview Apartments can easily access Lowe's for their home improvement needs, and also find services like Minute Key for key and locksmith services and Blue Rhino Propane Exchange for propane refills nearby.
Are there any recreational or community facilities near Lowe's Home Improvement in Conroe?
Yes, nearby you'll find Maximum Athletics, a gymnastics and sports center, as well as religious organizations like The Church of Jesus Christ of Latter-day Saints and Fellowship Baptist Church for community activities.