When searching for your next unit, what are some of the features you look for in a self storage facility? At SpareBox Storage, we’re taking storage to the next level. We’re proud to offer new and modern features, such as online rentals, reservation availability, extended facility hour access, autopay, on-site kiosk rentals and more. Our amenities are offered at your convenience, and with our customer support team by your side, you’ll find the SpareBox self storage team is here to help. Call or contact us to ask questions, get help with your account or to hear our self storage unit support options should an issue ever arise. Enjoy all this and more when you reserve your unit at our Earl Rudder Freeway self storage facility in College Station, Texas.
Many customers praised the staff for being helpful, friendly, and professional, with specific mentions of individuals like Bill, Nas, and Shericka.
Facility Issues
Several reviews highlighted problems with unit cleanliness, maintenance, and security, including reports of break-ins and pest issues.
Accessibility
Customers appreciated the convenience of the location and the ease of access to their units, although some noted difficulties with the online reservation system.
Communication
While many customers received prompt assistance, others reported inconsistent information and poor communication regarding issues and billing.
Pricing Concerns
Some customers expressed dissatisfaction with rate increases and the lack of prorated billing upon moving out.
RC
Rebecca Carbone
Oct 30, 2025
5.0
Have had a couple of units for a couple of months, got our wires crossed on the customer end and the customer service for Sparebox rocked it out patiently for us everytime. Would give 10 out of 10 if possible.
LP
Lauren Prescott
Sep 20, 2025
5.0
This storage space has been a big convenience for us over the years! Love the location and when we had an issue with our door recently we got excellent communication and service with Bill, and a quick fix.
KB
Kevin Byrd
Aug 27, 2025
5.0
Shericka was great
BL
Bridgette Laurin
Aug 27, 2025
5.0
Very Nice lady, easy interaction
KK
Keely Konieczny
Aug 14, 2025
5.0
Great storage unit and friendly staff! I spoke with Nas on the phone who was very helpful!
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the facility access hours for SpareBox Storage in College Station?
You can access SpareBox Storage daily from 6:00 AM to 9:00 PM.
How can I rent a storage unit at SpareBox Storage?
You can rent a unit online via their website, at the location using their 24-hour on-site kiosk, or by calling their customer service at (833) 777-7273 for assistance.
How do I set up an online account with SpareBox Storage?
From the home page, click the Register button, select your state and facility location, enter your last name and unit number exactly as on your invoice, then set a password and security question.
What payment methods are accepted at SpareBox Storage?
Payments can be made by American Express, Discover, MasterCard, Visa, or check. Cash payments are not accepted, but prepaid debit cards can be used instead.
Does SpareBox Storage offer autopay for monthly payments?
Yes, you can set up autopay anytime you make a payment online, by phone, or at the kiosk to have monthly payments automatically processed on your due date.
Is tenant insurance required for storing my belongings at SpareBox Storage?
Yes, tenant insurance or a protection plan is required to protect against rare events like fire, natural disasters, or burglary that could result in loss of your valuables.
Where is SpareBox Storage located in College Station?
SpareBox Storage is located at 3201 Earl Rudder Freeway S, College Station, TX 77845, United States.
Are there other storage facilities near SpareBox Storage in College Station?
Yes, nearby storage options include All Seasons Storage Centers and SmartStop Self Storage, which you might visit for comparing unit options or services.
What local businesses near SpareBox Storage could be helpful for moving or home services?
Nearby businesses like Little Guys Movers can assist with moving supplies, and ASAP Roofing College Station offers roofing services if you're renovating your home.
What are some dining options close to SpareBox Storage?
You can enjoy local dining at Cooper's Old Time Pit Bar-B-Que or Boomtown BBQ Company nearby, ideal for a meal before or after visiting SpareBox Storage.