Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their willingness to assist and provide thorough explanations.
Professionalism
Many reviews noted the professionalism of the technicians and staff, particularly in service delivery and installation processes.
Product Knowledge
The staff demonstrated a strong understanding of products and services, providing valuable advice and solutions to customer issues.
Service Reliability
Customers appreciated the timely and reliable service, with many noting prompt responses to service requests and follow-ups.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences, particularly regarding service quality and communication.
CR
Clinton Roberts
Jan 6, 2026
5.0
Brazos Valley pool and spa is a great company to do business with. Their customer service is extremely friendly, professional, and are very knowledgeable.
They do what they say they they’re gonna do when they say they’re gonna do it. I highly recommend them.
JH
John Hoyle
Dec 29, 2025
5.0
Good people. Very knowledgeable
JC
Jeff Cobb
Dec 19, 2025
5.0
We bought a spa from them a couple of years ago. It was a great experience. They listened to wha we were looking for and had them on-site for us to see. Prices we good and delivery was great. They delivery to the woodlands. I highly recommend getting your spa here this is my 3 spa and my 2 Jacuzzi spa( I have moved and other owners paid extra for me to leave it) In my opinion Jacuzzi Brand is the only way to go.
KB
Keith Brinkman
Dec 9, 2025
5.0
They were very profesional . Answered all questions. Brought spa out and hooked to power. Filled with water. Put in chemicals
KC
Kevin “KevinC” Crenshaw
Dec 8, 2025
5.0
Josh and guys were great moving out the old hot tub and moving in the new! Very careful of landscaping and protecting the new tub. Very professional. A+ would use again.
Frequently Asked Questions About Brazos Valley Pools & Spas
What products does Brazos Valley Pools & Spas offer?
Brazos Valley Pools & Spas offers hot tubs, swim spas, pools, saunas, massage chairs, cold plunges, water care products, and outdoor living products.
Where is Brazos Valley Pools & Spas located?
The store is located at 4160 State Highway 6 South, College Station, TX 77845, USA.
What are the business hours of Brazos Valley Pools & Spas?
They are open Monday to Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 4:00 PM. The store is closed on Sundays.
Does Brazos Valley Pools & Spas provide delivery services?
Yes, they offer delivery services for their products.
Which areas does Brazos Valley Pools & Spas serve?
They serve multiple cities including College Station, Bryan, Conroe, Houston, Magnolia, Huntsville, Montgomery, Spring, Brenham, Caldwell, Navasota, Rockdale, Hempstead, and Coldspring in Texas.
What payment options are accepted at Brazos Valley Pools & Spas?
They accept cash, check, Discover, financing, invoice, MasterCard, and Visa.
What types of services does Brazos Valley Pools & Spas provide?
They provide pool and hot tub maintenance and repair, chemical delivery, re-plastering, re-tiling and coping, water testing, and warranty work for approved suppliers.
What brands are associated with Brazos Valley Pools & Spas?
They are associated with brands such as Jacuzzi, Radiant Pools, Ledge Lounger, and Frog.
What nearby places can I visit when I come to Brazos Valley Pools & Spas?
Nearby, you can visit SoCo Sno, an ice cream and smoothie shop, as well as La Familia Taqueria, a Mexican restaurant. Both are great stops for refreshments before or after your visit.
Are there any nearby businesses that can support water care needs around Brazos Valley Pools & Spas?
Yes, BCS Pure Water Systems is nearby and offers water treatment and purification services that can complement your pool and spa maintenance needs.
What community facilities are located near Brazos Valley Pools & Spas?
Living Hope Baptist Church and the Arts Council of the Brazos Valley are nearby, offering opportunities for community engagement and cultural activities when you visit the area.