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Welcome to your premier locally owned and operated pool store in Cedar Park, TX, at Poolwerx Cedar Park. Whether you are in need of pool supplies, maintenance, or repair, our pool supply store offers the best in parts, service, and repair. From leak detection and repair of your current pool to pool and spa supplies, the Poolwerx Cedar Park team has you covered. We also proudly offer green pool cleaning, vacation pool service, one-time pool service, and more. Stop by today for a FREE water analysis or to speak to one of our experts.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Poolwerx Cedar Park
601 E Whitestone Blvd, Suite 700, Cedar Park, TX
78613, United States
Hours
Reviews
4.3
100 reviews
5 stars
78
4 stars
2
3 stars
2
2 stars
3
1 star
15
- DBDarin BreitschopfNov 8, 20251.0Be aware that this is a very disreputable franchise location. I took my robot in to be repaired which was completed and poolwerx was paid. I then found out that they did not return my control box with the unit but instead replaced it with a lower capability model (not controllable by app). i returned to the store and politely pointed out the error at which point they asked me to contact the repair person they use for the service to investigate the issue. When I hesitated to call their employee to rectify the situation they agreed to take my name and number and would call me back. I have now been returning to the store for approximately four months and have continued to be delayed without resolution. The guy working there just professes surprise no one has called me or gotten my unit back to me even though he is the one who takes my name and number each time. The last time I called I politely asked if I would have to pursue a remedy theough some legal action since they have taken advantage of my patience and politeness for four months and the same gentleman acted offended that I would "threaten legal action". How embarrassing that they would even put me in a situation where I would have to say that. At this point it is theft of property and im having to get an attorney friend to address the matter. I recommend you not use this location or, at a minimum, document your interactions and take pics of the equipment you leave them. Luckily I had done that as I was attempting research on the issues. I have yet to receive one proactive call from thr store despite my four months of repeated attempts to simply get my property returned.
- CDChad DennisJul 30, 20255.0I’ve been coming to Poolwerx in Cedar Park for about 9 years now. I always get my pool chemicals here and have used their service department a few times too—they’ve always done a great job. Justin, the store manager, is super helpful and just a good guy all around. He knows his stuff and is always happy to chat—especially about his dogs. Highly recommend this spot if you’ve got a pool and want people who actually care and know what they’re doing.
- WMW. Scott MorrisMay 28, 20255.0We had a minor issue with some equipment and Dave returned my phone call promptly and with professionalism. We had the situation handled above and beyond expectations. I’m extremely happy with the attention and sincerity to customer service. Highly recommend as I feel like my pool is being specifically care for. Excellent all around.
- MWMark WrightOct 15, 20184.0Good variety of products at reasonable prices.
- LWLance WoodSep 20, 20155.0I've always experienced excellent customer service here showing extensive knowledge about every scenario I've presented with matching results when applied at home. I'll go nowhere else for my pool needs.
Frequently Asked Questions About Poolwerx Cedar Park
What types of pool services does Poolwerx Cedar Park offer?
Poolwerx Cedar Park offers pool supplies, maintenance, repair, leak detection, green pool cleaning, vacation pool service, and certified pool inspections.
Where is Poolwerx Cedar Park located?
Poolwerx Cedar Park is located at 601 E Whitestone Blvd, Suite 700, Cedar Park, TX 78613.
What are the business hours of Poolwerx Cedar Park?
Poolwerx Cedar Park is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM, and Sundays 12:00 PM to 4:00 PM during winter hours (October to March).
Does Poolwerx Cedar Park provide wheelchair accessible facilities?
Yes, Poolwerx Cedar Park has wheelchair accessible entrances and parking, as well as in-store shopping and curbside pickup.
What payment options are accepted at Poolwerx Cedar Park?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Can customers get a water analysis at Poolwerx Cedar Park?
Yes, customers can receive a free water analysis when they visit Poolwerx Cedar Park.
What brands of pool products does Poolwerx Cedar Park offer?
They carry brands including Jandy, Polaris, Hayward, Pentair, Nature 2, Natural Chemistry, Pool Frog, Gold Line, and Leisure Time.
What nearby places can I visit after shopping at Poolwerx Cedar Park?
Nearby you can visit Surf N Turf or C.R. Surf and Turf Restaurant for seafood, or enjoy a relaxing time at Bang Salon & Day Spa.
Are there any nearby places for entertainment close to Poolwerx Cedar Park?
Yes, you can enjoy games and drinks at Shooters Billiards & Sports Bar, or visit Rockin J Piano Bar for cocktails and live music.
How can someone visiting from Austin find Poolwerx Cedar Park?
Poolwerx Cedar Park serves areas including Austin, TX, and is located at 601 E Whitestone Blvd, Suite 700 in Cedar Park, which is within easy driving distance from Austin.