Big John's Nursery, located at 621 Straus Road in Cedar Hill, Texas, has been serving the southern Dallas area for over 41 years. They specialize in providing a wide variety of plants, including trees, shrubs, and flowers, aiming to enhance outdoor spaces with quality products and services. In addition to their extensive plant selection, Big John's offers landscaping services to assist customers in designing and maintaining their gardens. Their knowledgeable and friendly staff are committed to customer satisfaction, as reflected in positive reviews highlighting their professionalism and quality of work.
I had high hopes for working with Big John's, especially given their strong reputation in the community. Unfortunately, my experience was disappointing.
David came out over Memorial Day weekend to provide an estimate for a small job I needed done. After waiting a week or two with no quote, I called the office. The person I spoke with was helpful and quickly sent the quote after retaking my email. I reviewed it, approved it, and asked when they could start.
Days passed with no response, so I followed up again. David eventually called back, explaining he'd been out of town. By then, it was mid-June. He mentioned there were a few jobs ahead of mine and promised to call with a start date.
That call never came.
Now, several holidays have passed, and we're nearing fall. I haven’t heard a word, and the work remains undone. I understand busy schedules, but a simple follow-up or honest update would’ve gone a long way. I had a larger project in mind after this one, but I’ve lost confidence.
Big John's may do great work, but perhaps smaller residential jobs are no longer a priority. I’m disappointed to feel like my time—and trust—weren’t valued. One star feels generous, but it’s the lowest I’m allowed.
MS
Michael Simon
Apr 19, 2025
5.0
They provide top-quality landscaping materials—soil, compost, mulch, and plants—and their team is knowledgeable and easy to work with. Prices are fair and competitive.
SH
Shanaiel Harden
Jul 31, 2023
5.0
From the phone call to the service in person was EVERYTHING I needed as a customer! EVERYONE was pleasant and welcoming! I was educated about my plant I had repotted. I will definitely be back!
Thank you all for making my first experience here pleasant!
JL
Joe Lucas
May 26, 2022
5.0
I accidentally stumbled upon Big John's Nursery and not only left with everything I needed, but I also made two new friends when I stumbled around and found myself behind the scenes looking for landscaping rocks. Unknowingly caught Big John himself and David on break. They struck up a good conversation and we parted as friends after about an hour. David drove me around on a cart and set me up with everything I needed and a little more. Can't wait to come back! This is my new favorite nursery and just down the road. Thanks Guys!
LS
Lisa Smithey
Apr 11, 2021
5.0
Excellent customer service and products!! Only place I have bought our garden and yard items for ourselves and clients for years!!
Frequently Asked Questions About Big John's Nursery
Where is Big John's Nursery located?
Big John's Nursery is located at 621 Straus Road, Cedar Hill, TX 75104.
What types of plants does Big John's Nursery specialize in?
They specialize in a wide variety of plants, including trees, shrubs, and flowers.
Does Big John's Nursery offer landscaping services?
Yes, Big John's Nursery provides landscaping services to help design and maintain gardens.
What are the regular business hours of Big John's Nursery?
They are open Monday through Saturday from 8:00 AM to 5:00 PM, and on Sundays from 9:00 AM to 5:00 PM.
Which payment methods are accepted at Big John's Nursery?
Big John's Nursery accepts American Express, Discover, MasterCard, and Visa.
How long has Big John's Nursery been serving the Cedar Hill area?
They have been serving the southern Dallas area for over 41 years, since 1984.
Can I contact Big John's Nursery via email or phone?
Yes, you can reach them by phone at +1 972-291-2231 or email at bigjohnsnursery@att.net.
Are there any childcare or preschool facilities near Big John's Nursery?
Yes, Cambridge Academy, Where KIDZ Connect Academy, and LaLa Land preschools are nearby, which could be convenient for customers dropping off children before visiting the nursery.
What local amenities are near Big John's Nursery that I could visit before or after shopping?
Nearby places include Crawford Park for outdoor activities and Charleys Cheesesteaks and Wings, a local restaurant, for a meal.
How can nearby services like ADCO Stone and Interiors or Aztec Services complement my visit to Big John's Nursery?
ADCO Stone and Interiors and Aztec Services provide home improvement and landscaping services nearby, which can complement your landscaping projects started at Big John's Nursery.