Extra Space Storage

4.9
1134 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3308 Waypoint Dr in Carrollton, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3308 Waypoint Dr, Carrollton, TX
75006, United States

Hours

Reviews

4.9
1,134 reviews
5 stars
1,094
4 stars
16
3 stars
4
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially managers like Jenny and Jose, for their exceptional service, friendliness, and professionalism.

Cleanliness

The facility is frequently noted for being very clean and well-maintained, contributing to a positive customer experience.

Efficiency

Many reviews highlighted the quick and easy process of renting units, with staff providing thorough explanations and assistance.

Safety and Security

Customers feel secure about their belongings, citing good safety measures and a well-organized facility.
  • SW
    Seany Webb
    3 days ago
    5.0
    Jenny is so awesome. Very matter of fact and very polite. So accommodating. Thank you so much for your excellent customer service.
  • CC
    Charles Cottingham
    Jan 2, 2026
    5.0
    Great customer service!!! Thanks Jenni - 5 stars!!!
  • KM
    Krystal Miller
    Dec 31, 2025
    5.0
    Great experience! Thanks so much!!
  • RB
    Rebecca Devlin (Becky)
    Dec 20, 2025
    5.0
    Very clean storage facility with amazing employees! Jennie was so patient, kind & answered any questions I had. I highly recommend Extra Space Storage to anyone looking for an unit!
  • FE
    fadi elayoubi
    Nov 29, 2025
    5.0
    I want to give a huge shout-out to Jenny, the manager at Extra Space Storage. She is truly amazing at her job. From the moment I walked in, she greeted me with a friendly attitude and made the whole process quick, easy, and stress-free. She went above and beyond to answer all my questions, helped me find the perfect unit, and treated me with real professionalism and kindness. It’s rare these days to find someone who genuinely cares about customers the way Jenny does. She keeps the property clean, organized, and safe, and you can tell she takes pride in her work. She made my whole experience 10 times better. Thank you, Jenny, for your outstanding service. Extra Space Storage is lucky to have you!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.