Extra Space Storage

4.9
1123 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3308 Waypoint Dr in Carrollton, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3308 Waypoint Dr, Carrollton, TX
75006, United States

Hours

Reviews

4.9
1,123 reviews
5 stars
1,083
4 stars
16
3 stars
4
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially manager Jose, for their exceptional service and willingness to help.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.

Efficiency

Many reviews highlight the quick and easy process for renting units, with several customers mentioning fast service and minimal wait times.

Safety and Security

Customers feel their belongings are safe, with mentions of good security measures and climate-controlled units.

Mixed Experiences

While most feedback is positive, there are some concerns about rent increases and a negative experience regarding a lost unit.
  • CC
    Cinnamon
    Nov 14, 2025
    5.0
    Jennie was amazing! Quick , informative, and very nice and pleasant!
  • MM
    Mel Marquez
    Nov 13, 2025
    5.0
    We came in today to rent a unit/parking space and Piper was very helpful, knowledgeable, informative and professional. He took his time and explained everything thoroughly. I highly recommend thier services and ask for Piper if you need assistance.
  • ER
    Elioth Rubio
    Nov 6, 2025
    5.0
    Jennie thank you for all yall do I love the experience. Always helping me with fast and reliable..
  • SS
    Sara Savra
    Nov 5, 2025
    5.0
    Jenny was super helpful. I lost my key and she helped me get back in my unit. Definitely recommend this location.
  • BB
    Billionaire Babe
    Oct 29, 2025
    5.0
    Jenny was awesome! The system was down and she still got me the unit I wanted. I highly suggest this location.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.