Brand Certified
Lowe's Home Improvement
4.0(2392 reviews)
Certified by Lowe's Home Improvement • Feb 22, 2026
Business Details
920 North Burleson Boulevard, Burleson, TX
76028, United States
Certified by Lowe's Home Improvement • Feb 22, 2026
(817) 426-1700
Certified by Lowe's Home Improvement • Feb 22, 2026
https://www.lowes.com/store/TX-Burleson/0514
Certified by Lowe's Home Improvement • Feb 22, 2026
About
Certified by Lowe's Home Improvement • Feb 22, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Burleson, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Feb 22, 2026
Lowe's Home Improvement
920 North Burleson Boulevard, Burleson, TX
76028, United States
Hours
Certified by Lowe's Home Improvement • Feb 22, 2026
Reviews
4.0
2,392 reviews
5 stars
1,286
4 stars
517
3 stars
224
2 stars
83
1 star
282
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members, particularly highlighting individuals like Hailee, Marcus, Samantha, and Sandy for their exceptional service.
Product Availability
Several reviews indicated issues with product availability, including items being out of stock or discrepancies between online listings and in-store inventory.
Management Issues
There were multiple complaints regarding the behavior and responsiveness of management, with some customers feeling dismissed or poorly treated during their interactions.
Checkout Experience
Customers reported mixed experiences with checkout, noting both efficient service and significant delays, particularly with curbside pickup.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
- RRRustyRC83 RcFeb 16, 20265.0Lowe's had much better customer service than Home Depot! I needed an all-in-one washer/dryer unit delivered to my 3rd floor apartment, Home Depot said they would only deliver to the 2nd floor, not the 3rd, then offered to lease me a furniture dolly. I called Lowe's and they said they would deliver to any floor. When I got to the store, the employee knew who I was from the phone call and gave me the best service. She suggested things I would need, let me pick a delivery date and even the 4hr delivery window that worked for me. The driver arrived within the first hour of my 4hr delivery window. The delivery men did struggle to get the unit up the stairs due to it being 370lbs but they were so professional about it. They got everything installed, set up and made sure it worked before leaving.
- LLLady LFeb 12, 20261.0I was attempting to use the self-service kiosk to check out. I was prompted to scan my ID when trying to apply my military discount. There was a note below it that said I am not required to scan my ID and to contact an associate for assistance. The associate assigned to the kiosks immediately told me I was required to scan my ID, no questions asked. Needless to say, I left without my purchase and won't be back.
- LPLandon PollardFeb 11, 20264.0They usually have in store what I'm needing
- RMrudy mcbrideJan 21, 20265.0I was looking for the freeze Miser for my faucets.For the upcoming winter storm. I could not find it , but I found Marcus , one of the stockers there. He Immediately stopped what he was doing and looked it up.Not only did he tell me where it was.He took me their personally and we found it. Then I was looking for Sterno.\nWhich he had to ask someone else, And I was informed , they did not carry that. So I just want to say my overall experience was fantastic.Thanks to Marcus
- TMThomas & Elisha ManningJan 8, 20265.0I was the very lucky winner at this store of the $2,000 in-store appliance credit that they gave out during Black Friday! Lowe's is amazing in general for doing such a thing, but this Lowe's store is our absolute favorite! We actually have been going to this store for years for various needs and have never had a bad experience. I absolutely want to commend the store manager of this store! While people were waiting in line at the early hours of Black Friday, there was a group of people who cut the line and told everyone that was telling them to get to the back of the line and be fair to screw off (they actually said worse, but I'll keep this PG-13). The store manager came out and started to tell everyone in line how everything was going to work and a couple of people approached them and let them know about the group that had cut. The group of people tried telling the store manager that that was a lie and that they had been there in that spot for over an hour. The SM (so sorry, I forget their name!) then went and checked the cameras and confirmed that they in fact had not been there and told them that they needed to get to the back of the line or leave. I heard of this happening at other stores, but those store's store managers didn't do anything about it. Had the SM of this store not done that and been fair, I would have not received a bucket at all, never mind get the bucket with the golden ticket. As someone who has also been a manager, I truly commend what they did!! The store manager and a lot of the employees were so happy for me winning, and we all took photos together! The SM helped me pick out my appliance (I got a fridge!) and explained the whole process and made it all seamless. Such a great experience, and we will, of course, continue to shop at this store. Please give this store manager a raise! They absolutely deserve it. Thank you so much!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Burleson, TX?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hardware, kitchen items, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, and more.
What services does Lowe's Home Improvement provide?
They provide services including installation for appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, shed, shower doors, siding, sinks & faucets, smart home, tile flooring, toilets, vanity, vinyl flooring, washers & dryers, water filters, windows, roofing, fences, and flooring.
What are the store hours for Lowe's Home Improvement in Burleson, TX?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or shorter hours.
Does Lowe's offer in-store pickup or delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment methods.
Are there nearby places where I can get key and locksmith services near Lowe's in Burleson?
Yes, minuteKEY and Minute Key locksmith services are located nearby, providing convenient options for key duplication or locksmith needs when visiting Lowe's.
Where can I get propane exchange services near Lowe's?
Blue Rhino Propane Exchange is located near Lowe's, making it easy to exchange propane tanks when shopping for outdoor or grilling supplies.
What dining options are available near Lowe's Home Improvement in Burleson?
Nearby dining options include Overtime Sports Bar and Grill, McDonald's, Our Place Restaurant Burleson, IHOP, It's Just Wings, Western Place Bar, providing various choices before or after shopping at Lowe's.
How can I contact Lowe's Home Improvement customer care?
You can reach Lowe's customer care via email at customercare@lowes.com or by phone at +1 817-426-1700 for assistance.
Brand Certified Facts from Lowe's Home Improvement
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Certified February 22, 2026Yext Knowledge Graph
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