Brand Certified
Lowe's Home Improvement
4.2(1823 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
525 East Ruben Torres Boulevard, Brownsville, TX
78520, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(956) 243-9240
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/TX-Brownsville/2669
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Brownsville, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Lowe's Home Improvement
525 East Ruben Torres Boulevard, Brownsville, TX
78520, United States
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.2
1,823 reviews
5 stars
1,096
4 stars
344
3 stars
136
2 stars
63
1 star
184
- CIcesar inostrosa3 days ago4.0So many things
- LDLupe DomínguezMar 12, 20261.0Manager was evasive. She repeatedly spoke over me when expressing my concerns in order to avoid assisting me.
- LLLJMar 4, 20265.0I had warranty issues with my GE washer & dryer combo. I made many phone calls, filled out many forms online, and went to Lowe's three times… Finally, Ms. Kayla who works for Lowe’s helped me solve all the problems! She was very friendly, patient, and professional in handling my warranty issue and confirmed the repair appointment. Thank you so much for your help, Ms. Kayla!
- CACarey Jo Alfaro-LunaFeb 24, 20261.0The absolute WORST customer service and management experience. Visited 2 stores, waited 15 minutes for assistance, no one availabe. Asked for a manager 3 times, Ruben finally showed up. Manager has No product knowledge Called the following day, 5 times. No one answered either at ANY department. They should hust shut the store down. Lowes AI telephone system is not effective . On hold 18 minutes before I was able to speak to a human being.
- RLRosaura LozanoFeb 4, 20265.0I had a great experience with sales associates Adam, Nancy and Ruben at Lowe’s. They took the time to help me find exactly what I was looking for, and when the store didn’t have enough of the item I needed, Adam went the extra mile by directing me to the nearest store so I could complete my project. Really helpful, knowledgeable, and customer-focused service. Much appreciated
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Brownsville, TX offer?
Lowe's offers a wide range of hardware and construction products including paint, appliances, tools, flooring, plumbing, decking, grills, lumber, and gardening equipment. They also provide installation services for various items and expert advice for DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Brownsville?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas.
Does Lowe's Home Improvement in Brownsville offer in-store pickup and delivery options?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering the order number or logging in to your MyLowe’s account. Email updates will be provided if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Brownsville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns purchased online can be started via Order History. For in-store returns, provide proof of purchase at the customer service desk.
Are there nearby places I can visit when shopping at Lowe's Home Improvement in Brownsville?
Yes, near Lowe's you can visit HobbyTown Brownsville for arts and crafts, Cinemark Movies 10 for entertainment, and The Pizzeria for dining.
How can nearby businesses like Minute Key and Blue Rhino Propane Exchange assist Lowe's customers?
Minute Key offers key and locksmith services, which complements Lowe's hardware and home improvement products. Blue Rhino Propane Exchange provides propane supplies, helpful for customers purchasing grills and outdoor equipment at Lowe's.
What recreational and fitness options are available near Lowe's Home Improvement in Brownsville?
Nearby, customers can visit Pump Nation gym and Blazing Boxing & Fitness for exercise and sports activities, ideal after a day of shopping or home projects.
Does Lowe's Home Improvement in Brownsville have any special programs or community associations?
Lowe's is associated with several community and educational programs such as Lowe's Toolbox for Education, SkillsUSA, Boys & Girls Clubs of America, and Habitat for Humanity.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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