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Customers consistently praised the staff for being friendly, knowledgeable, and attentive without being pushy.
Product Quality
Many reviews highlighted the good quality and reasonable prices of the furniture offered.
Shopping Experience
The shopping environment was described as pleasant, spacious, and pressure-free, allowing customers to browse comfortably.
Sales Staff
Specific sales associates, particularly Jesus, Selena, and Rocio, received multiple commendations for their exceptional service.
Delivery Issues
Some customers reported problems with delivery, including incorrect items and delays, which affected their overall experience.
BM
Ben Melendez
6 days ago
5.0
Great customer service and professionalism! Couldn’t be happier!
NA
Nestor Atkinson
Nov 11, 2025
5.0
Ramiro has excellent communications skills and plenty of experience and knowledge on the products we purchased. In addition he was very polite and helpful.
CW
cindy wilson
Nov 8, 2025
5.0
We were pleased with the service we received. Selena De Leon was very patient with us.
GS
Gracie Saldivar
Nov 4, 2025
5.0
Both person were very informed of their products and they listen to my needs very professional thank you
AG
Abraham Gonzalez
Nov 2, 2025
5.0
Great experience! Rocio was nice and non pushy gave us our space and explained everything.
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas, recliners, shelving, lamps, mirrors, dressers, bed frames, bedroom groups, linens, rugs, and home accents.
What are the store hours for Furniture Row in Brownsville, TX?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Does Furniture Row offer delivery and financing services?
Yes, Furniture Row provides delivery and financing services to its customers.
What payment methods does Furniture Row accept?
Furniture Row accepts American Express, cash, check, Discover, financing options, Mastercard, and Visa.
Is Furniture Row wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking available.
How can I contact Furniture Row for customer service inquiries?
You can contact Furniture Row's customer service by calling +1 956-350-8181 or emailing customerservice@furniturerow.com.
Where is Furniture Row located in Brownsville?
Furniture Row is located at 537 Springmart Blvd., Brownsville, TX 78521, US.
Are there other furniture stores near Furniture Row in Brownsville?
Yes, Furniture Row is near Denver Mattress and Oak Express, both offering furniture and related products.
What dining options are available near Furniture Row?
Nearby dining options include Sodre’s Cuisine (Brazilian and seafood), The Burrito Spot, Texas Roadhouse (steakhouse), Mynt Bar & Grill, Thw View Event Hall, R00F at W1N, The Dive, and Shotz (pizza and pub).
What local amenities can customers visit near Furniture Row?
Customers can visit Sports Center Guerrero's gym and sporting goods store, Didi's Flower Shop, Ibiza Nightclub for entertainment, Enterprise Rent-A-Car for car rentals, and Life Smiles for dental and orthodontic services.