Lowe's Home Improvement

4.1
919 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Brenham, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2750 Highway 36 South, Brenham, TX
77833, United States

Hours

Reviews

4.2
839 reviews
5 stars
476
4 stars
196
3 stars
70
2 stars
28
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unresponsive or unhelpful.

Product Availability

Customers frequently reported issues with product availability, including items listed as in stock online but not found in-store.

Delivery Issues

Numerous complaints were made regarding delivery delays and problems with appliance orders, leading to frustration among customers.

Store Organization

Several reviews mentioned the store's organization as lacking, with customers struggling to find items and staff being unable to assist effectively.

Checkout Experience

Many customers expressed dissatisfaction with the self-checkout system, preferring traditional cashiers for larger purchases.
  • JS
    Jose luis Salinas saenz
    2 days ago
    1.0
    Mas de media hora esperando y no recibi ayuda. Vi a un morenonque trabajando ahi y le dije que si me podia ayudar dijo que no era su area
  • SG
    Susie Garrett-Krause
    Jan 3, 2026
    5.0
    Very friendly and helpful employees.
  • JT
    Jeanette Trevino
    Dec 18, 2025
    5.0
    Sharella was so gracious to assist me checking out for purchasing gift cards for my family. She was very courteous and was more than willing to answer my questions. God bless her!
  • AU
    A Google User
    Nov 21, 2025
    1.0
    Seems extremely unorganized.
  • SY
    sarah yar
    Nov 4, 2025
    1.0
    worst customer service ever they dont greet you they see you and take off they dont bother asking if you need any help etc....they have been like this for years

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.