Extra Space Storage

4.8
172 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 29620 Interstate 10 W in Boerne, TX today! Our large selection of storage units, drive up access, climate controlled units, manager living on site, parking spaces, kiosk, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
29620 Interstate 10 W, Boerne, TX
78006, United States

Hours

Reviews

4.8
172 reviews
5 stars
156
4 stars
7
3 stars
2
2 stars
4
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Abby and other staff members received high praise for their exceptional customer service, being described as friendly, helpful, and knowledgeable.

Cleanliness

The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility

Customers appreciate the easy access to units and the convenience of the location, although there were some reports of gate issues.

Staff Professionalism

Staff members, including Abby, Shannon, and Jake, are frequently recognized for their professionalism and attentiveness, enhancing the overall service experience.

Mixed Experiences

While many reviews are positive, there are some complaints regarding delayed responses and issues with access, indicating room for improvement.
  • MV
    Michael Vendrick
    5 days ago
    5.0
    Fantastic and personable service! It instills confidence. Abby is the best! Customer service both above and beyond...
  • SF
    Sarah Ferguson
    Nov 17, 2025
    5.0
    I recently rented a unit at Extra Space Storage and have had a wonderful experience so far. The entire process was extremely easy to set up, and Abby was incredibly helpful in getting everything established for me. Great customer service and a smooth, stress-free move-in! Highly recommend.
  • GS
    George Sanchez
    Nov 14, 2025
    5.0
    Extremely professional and friendly. Great service. More employees like Abby is what this world needs.
  • DD
    David Dixon
    Nov 8, 2025
    5.0
    Great two-sided entrance and wonderful manager here. Highly recommend!
  • FG
    Fitness God
    Oct 27, 2025
    5.0
    The manager on site has really good customer service and will be referring people to this location and they were very attentive

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.