Many customers praised the friendly and professional service provided by the staff, highlighting their willingness to help and resolve issues.
Efficiency
Numerous reviews noted the quick turnaround times for services, with many customers receiving their keys or locks in under 20 minutes.
Pricing
Customers frequently mentioned fair and competitive pricing, often comparing it favorably to other locksmiths and retailers.
Product Availability
The business was recognized for having a wide selection of locks and keys in stock, meeting various customer needs effectively.
Mixed Experiences
While many reviews were positive, some customers reported issues with order fulfillment and communication, particularly regarding online orders.
PT
Poppy Tilsdale
Nov 15, 2025
1.0
Please read. I ordered a key for the battery housing on my bike. The key arrived timely but did not turn in the lock. Support at MrLock did not respond to my requests for help. Buyer be aware. They do know me. I have a purchase order number 707747 and I have emailed them three times.
KT
Kenneth Topham
Aug 13, 2025
5.0
These people are pros. Very friendly and great work. Highly recommend
FM
Freddie Martinez
Aug 1, 2025
5.0
Was looking to get a copy of a car key made for one of my vehicles. I provided a blank key and they were able to cut it for $37. Affordable, quick, and friendly service. Highly recommend.
SA
Steven Ameche
Aug 8, 2023
5.0
Boy, I'll tell you what. I was stuck with my simplex lock not working for days. I sent an email to Mr. Lock asking if they could sell me a new lock. And they contacted me and told me I didn't need a new lock. I just needed to reset my old lock. Then they called me up and walked me through the process one step at a time. And we got it working! It seems like no one does stuff like that anymore. Just good old fashion manners and helping people out. Kevin and Zane - both stand-up decent men. Very rare these days. I highly recommend Mr. Lock!
CL
Chris Lynch
Mar 7, 2020
5.0
Had them originally rekey 14 locks on home, did a fabulous job, and just took the last 2 tricky ones. Would recommend highly.
Frequently Asked Questions About Mr Lock Locksmith
What are the regular business hours for Mr Lock Locksmith?
Mr Lock Locksmith is open Monday through Friday from 8:00 AM to 4:30 PM and is closed on weekends.
Can I schedule an appointment with Mr Lock Locksmith outside of regular hours?
Yes, Mr Lock Locksmith offers availability after hours and on weekends by appointment.
What types of locksmith services does Mr Lock Locksmith provide?
They offer services including residential, commercial, and industrial locks, safe sales and servicing, lock hardware, lockouts, lost keys, rekeying, and property management locks.
Where is Mr Lock Locksmith located?
Mr Lock Locksmith is located at 1820 Reliance Pkwy Ste 500, Bedford, TX 76021, USA.
What payment options does Mr Lock Locksmith accept?
They accept American Express, Cash, Discover, MasterCard, PayPal, and Visa.
How can I contact Mr Lock Locksmith for sales inquiries?
You can email salesacc@mrlock.com or call them at +1 817-267-8022 for sales inquiries.
Does Mr Lock Locksmith have an online presence?
Yes, they have a website at https://www.mrlocklocksmith.com/ and a Facebook page at https://www.facebook.com/MrLockLocksmith/.
Where is the nearest gym if I visit Mr Lock Locksmith?
Nearby gyms include Metroflex, which offers boxing classes, Metroplex Wrestling Live, and Empire Gymnastics, providing various fitness and sporting activities.
What automotive services are available near Mr Lock Locksmith?
Close to Mr Lock Locksmith, you can find several automotive services such as uDentiFix Dent and Hail Repair, Reliance Windshields, Nick's Custom Detailing, DFW Auto Calibrations, Zim's Autotechnik, and Texas Collision Centers for repairs and detailing.
What nearby places might be useful for customers needing emergency services or pet care?
Customers can find emergency services at Careflite HEB Station and pet care services at Bedford Animal Shelter and Bedford City Animal Control nearby.