Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Beaumont, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
2,004 reviews
5 stars
907
4 stars
439
3 stars
214
2 stars
111
1 star
333
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including long wait times for assistance and unhelpful staff.
Product Availability
Customers frequently encountered issues with product availability, including items being out of stock or not matching online listings.
Staff Knowledge
There were numerous complaints about staff lacking knowledge about products and store layout, leading to frustration among customers.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific employees who provided excellent service.
Store Organization
Several reviews mentioned disorganization within the store, including messy aisles and difficulty finding items.
- RBRandy Bolton6 days ago2.0I was going to pick up a load of drywall and one of the people working goes if they deliver it they will put it in the spot you would like for it to be. After thinking about it i was like yeah that be lot easier on my dad. I got 50 sheets of 4x12 drywall delivered today and the guys wouldn't help. They just put all the drywall in the middle of the driveway. Now my dad that is having health problems had to take all 50 sheets of drywall from driveway into the building. Would've been much easier off the trailer, instead had to bend over and pick it all up. If I would've known this I would've took off work today so i could'vemoved all the drywall myself. Grrrr.
- TMTania McCulloughNov 14, 20255.0Good place. Worked as expected
- WPWade PeeteNov 8, 20254.0Some of the associates could do better on friendliness and helpfulness, but still better than HD in my opinion.
- GGGeraldNov 1, 20251.0After the third time, I feel I have to leave a review — something I really didn’t want to do, but I’m beyond frustrated. I needed a bathroom vanity and decided to purchase one from Lowe’s. Everything was ready for installation Saturday morning, but when I opened the box, it looked like the vanity had been dropped from a plane. The box itself was in good shape, yet the vanity inside was shattered into small pieces. Given the condition of the box, it almost seems like the damage happened before packaging — though I can’t say for sure. What I do know is this: it’s the third time I’ve bought a vanity or cabinet from Lowe’s and had to return it because it arrived broken. That’s unacceptable. Something clearly needs to change. Perhaps more care during loading and unloading, or better supervision overall. If not, Lowe’s is going to keep losing loyal customers like me.
- FSFishing With Billy SimsOct 22, 20251.0I have done business at Lowe's in Beaumont for decades . Unfortunately that all came to an end today. I went in today and purchased a list of building materials for a remodeling project I'm working on. I found all the items I needed and paid for them. The sales associate called for a forklift operator to come get a container of Bead Board off an extremely high shelf and I was told it would be 30 minutes before the operator was free. Over the next 2 hours the incompetence I witnessed was unbelievable. The only thing worse was the indifference shown by the associates. There were 4 or 5 calls made to supervisors that were never answered. The young lady at the service desk did manage to refund my money without incident. Long story short this will do me with Lowe's. Having 1 certified forklift operator at a store the size of this one is laughable. I gave a 1 star review because there wasn't a zero. Over 2 hours waiting on a forklift operator that never showed up is unacceptable.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Beaumont, TX?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, outdoor equipment, and more from brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and many others.
What are the store hours for Lowe's Home Improvement in Beaumont, TX?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on select dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How do I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if the status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can start a return through your Order History, while in-store returns require proof of purchase at the customer service desk.
Are installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, lighting, HVAC, and more.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
What nearby places can I visit before or after shopping at Lowe's Home Improvement?
Nearby places include Crumbl Cookies, Panera Bread, and Madison's restaurant, where you can enjoy desserts and meals conveniently close to Lowe's.
Are there nearby services for key and locksmith needs near Lowe's?
Yes, Minute Key and minuteKEY are nearby locksmith services, useful if you need key duplication or lock assistance before or after visiting Lowe's.
Can I find furniture stores near Lowe's Home Improvement in Beaumont?
Yes, nearby furniture stores include Best Bed, $999 or Less Furniture Store, and Assured Rest, offering options for your home furnishing needs alongside Lowe's products.