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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Beaumont, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
2,014 reviews
5 stars
914
4 stars
439
3 stars
216
2 stars
112
1 star
333
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report long wait times and unresponsive staff.
Product Availability
Customers frequently mention issues with product availability, including items being out of stock or not matching online listings.
Store Organization
The store is often described as disorganized, with messy aisles and difficulty finding assistance, leading to frustration among shoppers.
Positive Experiences
Despite the negative feedback, several customers highlight positive interactions with specific employees who provided excellent service.
- KKKrystal Beavers (KG)Jan 4, 20263.0needs more staff to assist customers specially with appliances and home project items.
- NCNicole CollinsDec 31, 20253.0Got lots of mulch. Nicely on sale. However - the nice worker at the outdoor register called for help to load it for me and the help never came.
- LCLori ClarkDec 20, 20255.0I had an outstanding experience at the Lowe’s in Beaumont, TX today thanks to Amaya. She and a colleague were busy outside helping families with little projects when I approached her about a problem with my curbside order. Without hesitation, she located my order and personally carried it all the way to my car. This went far beyond her normal duties, and her quick, helpful, and kind response truly made my day. Amaya’s dedication and customer service deserve recognition—thank you for going above and beyond!
- DRDonna ReadDec 12, 20251.0I would give them a 0 if posssible. We bought a washer and dryer 3 das ago. A washer is no good without a dryer. One of the installers put OUR adapter, needed to plug it in in his pocket and walk off. This adapter cannot be found anywhere in Beaumont. We started calling them by noon that day to get the part back. So far all we have gotten is "we'll call you back (which has not happened). We have called them at least twice a day. We just keep being told lies. We have gotten a few lessons, one being schooled in mumble, double talk and avoidance. I wouldn't even drive by that place again!
- JMJessica MDec 9, 20252.0I ordered my Mom a stove for Christmas and the brand is Midea electric stove. The delivery guys have not heard about this love so when hooking it up the made sure the burners came on but not the oven so when my mom went to cook the oven did not come on. Read through the book as well as went online and found tops to get it out of demo (travel) mode ect nothing so that Friday the same guys came and said the heating element is faulty. So here we are on Tuesday they are delivering another stove. I will update my post if it all works out. Let's just hope Christmas dinner will not be take out. 😭🤞🏼
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Beaumont, TX?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, outdoor equipment, and more from brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and many others.
What are the store hours for Lowe's Home Improvement in Beaumont, TX?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on select dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How do I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if the status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can start a return through your Order History, while in-store returns require proof of purchase at the customer service desk.
Are installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, lighting, HVAC, and more.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
What nearby places can I visit before or after shopping at Lowe's Home Improvement?
Nearby places include Crumbl Cookies, Panera Bread, and Madison's restaurant, where you can enjoy desserts and meals conveniently close to Lowe's.
Are there nearby services for key and locksmith needs near Lowe's?
Yes, Minute Key and minuteKEY are nearby locksmith services, useful if you need key duplication or lock assistance before or after visiting Lowe's.
Can I find furniture stores near Lowe's Home Improvement in Beaumont?
Yes, nearby furniture stores include Best Bed, $999 or Less Furniture Store, and Assured Rest, offering options for your home furnishing needs alongside Lowe's products.