Brand Certified
Metro Exterminating
4.9(169 reviews)
Certified by Metro Exterminating • Mar 01, 2026
Business Details
217 N Alexander, Baytown, TX
77520, United States
Certified by Metro Exterminating • Mar 01, 2026
(281) 428-1511
Certified by Metro Exterminating • Mar 01, 2026
http://www.metroexterminating.com
Certified by Metro Exterminating • Mar 01, 2026
About
Certified by Metro Exterminating • Mar 01, 2026
Pest Control ServiceTermite Control ServiceAnimal Control Service
Family owned and operated Pest Management Company since 1981, serving Baytown and the Greater Baytown area.
Location
Certified by Metro Exterminating • Mar 01, 2026
Hours
Certified by Metro Exterminating • Mar 01, 2026
Reviews
4.9
169 reviews
5 stars
162
4 stars
4
3 stars1
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Technician Performance
Ochuan Bouie received numerous accolades for his professionalism, thoroughness, and friendly demeanor, with many customers expressing satisfaction with his service.
Customer Service
While many reviews praised the overall customer service, there were notable complaints regarding communication issues and scheduling from the office staff.
Long-term Loyalty
Many customers have been with Metro for years, highlighting their consistent quality of service and reliability.
Overall Satisfaction
Most reviews reflect a high level of satisfaction with the pest control services provided, particularly emphasizing the effectiveness of treatments.
- LTLORY TAYLORFeb 20, 20265.0If you ever get "Bugged" this is the Best company around!!! Takes pride in their work and makes sure the right chemical is used!! I will never use anyone else!!
- JGJusta Lanie GarrettJan 19, 20265.0First time calling Metro, but wonderful experience. Ochuan came out did a through examination to help get rid of a sugar ant issue in our kitchen. He explained his process and listened to my concerns. Definitely recommend Metro and Ochuan.
- JLJennifer LlanasSep 3, 20251.0Very very upset right now!! I've been a great loyal customer for 3 years, I absolutely love my technician Ochuan! Loved Mrs.Gabby! Now she's gone and the customer service sucks.I got service yesterday which didn't get finished because Megan told me a time and I waited at that time..and nothing so I'm busy I had to leave..so my service wasn't complete. I called and asked for it to be completed and she said it couldn't be. Call today about it and she proceeded to tell me I was wrong at the time?!? Absolutely not ma'am you told me the wrong time and adamently argued you were right?! Terrible attitude and customer service from the office! And now all of a sudden they're not servicing my area anymore and I need to find new service?! This is absolute trash and I'm very upset the way I was treated and talked to by Megan and now I have to find someone new after years of being comfortable with my service and my technician!? 0/10 do not recommend dealing with her or the company cause obviously being a great customer and loyal customer..they're just going to throw you away like nothing..😞 terrible experience.. thanks a lot metro 👌😒
- LKLynnette KingApr 3, 20245.0Ochuan did my exterminating today. He is very professional and very please with his service. Thank you.
- DMDeanna & Mike MuirFeb 7, 20245.0Very knowledgeable and friendly. Highly recommended.
Frequently Asked Questions About Metro Exterminating
What services does Metro Exterminating offer?
Metro Exterminating provides pest control, termite control, and animal control services in Baytown and the Greater Baytown area.
Where is Metro Exterminating located?
Metro Exterminating is located at 217 N Alexander, Baytown, TX 77520, USA.
What are the business hours of Metro Exterminating?
Metro Exterminating is open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Since when has Metro Exterminating been serving the Baytown area?
Metro Exterminating has been family owned and operated since 1981.
How can I contact Metro Exterminating?
You can contact Metro Exterminating by phone at +1 281-428-1511 or by email at djr@metroext.comcastbiz.net.
What payment methods does Metro Exterminating accept?
Metro Exterminating accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Metro Exterminating have an online presence?
Yes, you can visit their website at http://www.metroexterminating.com and their Facebook page at https://www.facebook.com/pages/Metro-Fit-PRO-Shop/161781860508443.
Are there any pet services nearby Metro Exterminating?
Yes, Spoiled Doggie Wash & Groom Salon, which offers pet grooming, pet services, and pet sitting, is located nearby. This can be convenient if you want to take care of your pets' grooming needs before or after your visit.
What dining options are available near Metro Exterminating?
Nearby dining options include O'Neals Sportsbar & Grill, McDonald's, Hartz Chicken Buffet, Taqueria y Restaurant El Sol De Mexico, Tajin Mexican Cafe, D & D Burritos, and Carnitas "El Zacaza". Customers can enjoy a variety of meals before or after their pest control service appointments.
What other businesses are close to Metro Exterminating that customers might find useful?
Nearby businesses include Ultimate Travel Agency for travel needs, Sunbelt Rentals for industrial equipment, and Dollar General for discount shopping. These can help customers accomplish multiple errands conveniently when visiting Metro Exterminating.
Brand Certified Facts from Metro Exterminating
Metro Exterminating partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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