Very very upset right now!!
I've been a great loyal customer for 3 years, I absolutely love my technician Ochuan! Loved Mrs.Gabby! Now she's gone and the customer service sucks.I got service yesterday which didn't get finished because Megan told me a time and I waited at that time..and nothing so I'm busy I had to leave..so my service wasn't complete.
I called and asked for it to be completed and she said it couldn't be.
Call today about it and she proceeded to tell me I was wrong at the time?!?
Absolutely not ma'am you told me the wrong time and adamently argued you were right?! Terrible attitude and customer service from the office! And now all of a sudden they're not servicing my area anymore and I need to find new service?! This is absolute trash and I'm very upset the way I was treated and talked to by Megan and now I have to find someone new after years of being comfortable with my service and my technician!? 0/10 do not recommend dealing with her or the company cause obviously being a great customer and loyal customer..they're just going to throw you away like nothing..π terrible experience.. thanks a lot metro ππ
MR
Melissa Russell
Jun 19, 2025
5.0
Very pleased with metro ,and I didn't ask the guy his name, but he is my hero! He gets 5 stars in my book! Thank you so much for his helpπ6-18-2025
JZ
Joy Zoghby
Jul 19, 2024
5.0
Ochuan is the best! He is knowledgeable courteous & professional. It is a pleasure to have him service our house
Thank you!
TG
Tamera Garrett
Jun 27, 2024
5.0
Ochuan was very thorough. He was very informative and explained everything. I was very pleased with the service that I received.
Frequently Asked Questions About Metro Exterminating
What services does Metro Exterminating offer?
Metro Exterminating provides pest control, termite control, and animal control services in Baytown and the Greater Baytown area.
Where is Metro Exterminating located?
Metro Exterminating is located at 217 N Alexander, Baytown, TX 77520, USA.
What are the business hours of Metro Exterminating?
Metro Exterminating is open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Since when has Metro Exterminating been serving the Baytown area?
Metro Exterminating has been family owned and operated since 1981.
How can I contact Metro Exterminating?
You can contact Metro Exterminating by phone at +1 281-428-1511 or by email at djr@metroext.comcastbiz.net.
What payment methods does Metro Exterminating accept?
Metro Exterminating accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Metro Exterminating have an online presence?
Yes, you can visit their website at http://www.metroexterminating.com and their Facebook page at https://www.facebook.com/pages/Metro-Fit-PRO-Shop/161781860508443.
Are there any pet services nearby Metro Exterminating?
Yes, Spoiled Doggie Wash & Groom Salon, which offers pet grooming, pet services, and pet sitting, is located nearby. This can be convenient if you want to take care of your pets' grooming needs before or after your visit.
What dining options are available near Metro Exterminating?
Nearby dining options include O'Neals Sportsbar & Grill, McDonald's, Hartz Chicken Buffet, Taqueria y Restaurant El Sol De Mexico, Tajin Mexican Cafe, D & D Burritos, and Carnitas "El Zacaza". Customers can enjoy a variety of meals before or after their pest control service appointments.
What other businesses are close to Metro Exterminating that customers might find useful?
Nearby businesses include Ultimate Travel Agency for travel needs, Sunbelt Rentals for industrial equipment, and Dollar General for discount shopping. These can help customers accomplish multiple errands conveniently when visiting Metro Exterminating.