Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
My unit got broken into and they stole a bunch of old PlayStation games and some old phone cases. Guess yall needed it more than me, best of luck.
JT
James TerHark
Mar 18, 2026
5.0
Very friendly and helpful agent. Answered all of my questions.
LS
Lana Stroup
Mar 13, 2026
1.0
DO NOT USE, EVERYTHING STOLEN.
4500 South Congress Austin TEXAS
OTHERS HIT TOO, and I learned not the first rash of thefts, but I never researched. They were uncooperative at every stage. NO CAMERAS INSIDE (?) they said they had film of the outside with “my items” but wouldn’t help me in any way so it made the report impossible. Detective had to supena to see it. I had just cancelled my insurance before theft.
PLEASE READ AND UNDERSTAND HOW LITTLE they insure anything for. Co offered me a discount two months. I was not in country. So I’m paying for garbage left there now. Took everything I had left of value devastated. This is the new America we have now. THIS COMPANY DOES NOT DESERVE CUSTOMERS. Please beware.
EJ
Emily Javan
Mar 13, 2026
5.0
Affordable rentals if you get them online. The customer service has always been really friendly when I call. Only gotcha will be when you pay month to month. They will increase your rent based on "market value" demand for units every 3-6mon unless you pay for fixed rate up front. The online deals will be really good but you have to call to confirm they've locked in your rates. But otherwise units are always clean and secure and very quick to get. You pay for a lock every time you get a new unit so call if you already have one from previous rentals. Locks will differ between sites in town.
TR
Todd Rosas
Mar 9, 2026
5.0
Evryone from who i talked to on the phone to the guys helping me at the desk were super helpful, and the storage unit was very reasonably priced.Next time i need something stored extra space storage eill be my go to!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Austin residents near South Congress, Garrison Park, St. Edwards, South Lamar, St. Edwards University, Franklin Park, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of W Ben White Blvd and S Congress Ave.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to St. Edwards University.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
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