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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers at 5405 Wasson Road?
You can access the gates daily from 6:00 AM to 10:00 PM.
During what hours is the office at US Storage Centers open?
Office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
What items are prohibited from storage at US Storage Centers?
Liquids, explosives, flammable liquids, toxic materials, and perishables are not allowed. Contact the facility for questions about specific items.
Can I move in immediately if I find an available storage unit?
Yes, you can move in anytime during office hours if a suitable storage space is available.
What documentation do I need to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers may need to provide additional information.
What payment methods are accepted at US Storage Centers?
Payments can be made by cash, checks, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Do I need a long-term lease to rent a unit?
No, rentals are month-to-month with no long-term obligations.
Are locks and moving supplies available for purchase at US Storage Centers?
Yes, you can buy locks, boxes, and moving supplies at the facility. Otherwise, you must bring a compatible lock for your unit.
What nearby automotive services can I find around US Storage Centers?
Nearby you can find Autocraft Bodywerks (auto body shop), Best Automotive (repair services), and Professional Automotive (tire dealer and automotive repair).
Are there nearby insurance agencies where I could arrange coverage related to storage or vehicles?
Yes, nearby insurance providers include Farmers Insurance Elizalde Agency, Texas Premier Insurance Agency, and Stephen Couvillon - State Farm Insurance Agent.
What nearby dining options are there before or after visiting US Storage Centers?
You can enjoy nearby eateries like BBQ Frank Mexican Food, Baton Creole food truck, and Born and Braised ATX food truck for a variety of delicious meals.