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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers on weekdays?
US Storage Centers is accessible from 6:00 AM to 10:00 PM every day, including weekdays.
What are the office hours at US Storage Centers from Monday to Friday?
The office is open from 9:30 AM to 6:00 PM Monday through Friday.
Can I rent a storage unit online at US Storage Centers?
Yes, you can rent or reserve your storage unit online via their website.
Are there any storage restrictions on items I can store at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact the facility for questions about specific items.
What identification is required to rent a unit at US Storage Centers?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers must provide additional information.
How can I make payments for my storage unit at US Storage Centers?
Payments can be made in person, online, by phone, or via mail. Automatic payments are also available. Accepted payment methods include cash, checks, VISA, and Mastercard.
What are the gate access hours at US Storage Centers?
Gate access hours are from 6:00 AM to 10:00 PM every day.
Is US Storage Centers located near any travel service providers?
Yes, Blue Agave Travel is nearby, which can help you plan trips or arrange moving logistics related to your storage needs.
Are there any dining options close to US Storage Centers for customers who want a meal before or after their visit?
Yes, customers can visit nearby restaurants such as Jimmy's Big Burger and Mis Antojitos Tipicos for a quick meal.
What childcare or educational facilities are near US Storage Centers that customers might find convenient?
Nearby are Austin South Christian Academy, Happy Hearts Bilingual Learning Center, Sweet Briar Child Development Center, and Little Dudes Learning Centers for childcare and education services.