Business Details
About
Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Austin, TX Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Austin area
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
692 reviews
5 stars
382
4 stars
164
3 stars
66
2 stars
32
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpful employees while others reported rudeness and lack of assistance.
Product Quality
Customers appreciated the variety and quality of products, but some expressed disappointment with specific items and pricing.
Checkout Experience
Frequent complaints about slow and inefficient checkout processes, leading to long wait times.
Store Atmosphere
The store is generally clean and well-organized, but some customers felt it was cramped and overcrowded.
Order Fulfillment
Issues with online order fulfillment and stock availability were noted, causing frustration for several customers.
- JLJulie Love6 days ago3.0Nice
- BBblackcatsodaDec 26, 20252.0No longer a place to get corrugated boxes
- SQStephen QuinonezDec 3, 20251.0Unhelpful employees. Asked a question about a return and got a sarcastic response.
- LMLauren MillerNov 29, 20255.0Great customer service - the team went above and beyond for me today on my complicated order. Thank you Andrea and Kirkland!
- JAJack AndersonNov 16, 20255.0Second closet purchased this weekend. Why we came back? - Gary the store manager is the best. - The Alfa closest is an above average product - Price is alright but Gary works to get you the best price. - Convenance!!! You have the choice to install yourself or have them come to install. We chose to install ourselves but w/ at home delivery.
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What fulfillment options does The Container Store in Austin offer?
The Container Store offers free in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery at all locations.
Does The Container Store provide special financing options?
Yes, special financing is available with The Container Store Credit Card, which you can apply for online at containerstore.com/credit-card.
Can The Container Store designers come to my home for custom closet planning?
Yes, their In-Home Designers will visit your home for free, assess your space, and provide a written proposal including time and costs for the products needed to transform your space.
Is free design assistance available if I don't live near a store?
Yes, you can schedule a Virtual Design appointment to work with a Design Specialist remotely via phone, tablet, or computer.
What services does The Container Store offer for home organization?
They provide professional home organization services where organizers visit your home to develop proposals and organize any space, including labeling, donation drop-off, and product returns.
What types of custom closets and shelving does The Container Store provide?
They offer a variety of exclusive custom spaces, from solid steel to built-in wood options, to fit any style, room, and budget.
What are the regular store hours for The Container Store in Austin?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
How can nearby places like Nordstrom Rack and Whole Foods Market benefit me when visiting The Container Store?
You can combine your trip by shopping for clothing and shoes at Nordstrom Rack or picking up groceries at Whole Foods Market before or after visiting The Container Store for home organization needs.
Is there nearby access to health and wellness services around The Container Store?
Yes, nearby options include Today’s Vision Gateway for eyewear, SkinSpirit North Austin for medical spa services, and Profile by Sanford for weight loss support.
Are there convenient food options close to The Container Store for a quick meal or snack?
Yes, nearby options include Taco Cabana for Mexican fast food, Smoothie King for smoothies and juices, and Steam & Squeeze for coffee and snacks.