Brand Certified
Lowe's Home Improvement
4.1(1921 reviews)
Certified by Lowe's Home Improvement • Mar 08, 2026
Business Details
13000 N I35 Svc Road Sb, Austin, TX
78753, United States
Certified by Lowe's Home Improvement • Mar 08, 2026
(512) 634-0070
Certified by Lowe's Home Improvement • Mar 08, 2026
https://www.lowes.com/store/TX-Austin/1725
Certified by Lowe's Home Improvement • Mar 08, 2026
About
Certified by Lowe's Home Improvement • Mar 08, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Austin, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Hours
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
4.1
1,921 reviews
5 stars
1,112
4 stars
395
3 stars
139
2 stars
61
1 star
214
- DGDerek Goeden2 days ago1.0Workers always standing around. Workers don’t care to help you and can’t if they tried. Items never in the same place. This place BLOWES
- JBJohn BrowderFeb 18, 20262.0Caution using the Minute Key self service kiosk at Lowe’s 13000 N IH35, Austin TX. Lowe’s does not service or warranty the keys. I purchased two duplicates of my home key ($12.00) neither worked. I returned to Lowe’s and was informed by the associate at the returns counter desk that they could make me a new (3rd) key for only $5.39. I find myself surprised that Lowe’s would not comp the key in compensation for my time and trouble. I guess the cost of customer acquisition is not a concern.
- AHAbbas HussainJan 24, 20261.0Ordered a delivery, didn’t get one item but was charged for all. Came to the store to tell them and they said the delivery was done from a different Lowe’s. So I guess they aren’t associated or affiliated to each other. Who knows maybe they aren’t even the same company lol. Anyways not going to try and waste 45 minutes on the phone so they can steal $10 From me.
- JRJosh Trejo (Rabbit)Dec 27, 20255.0Very well ran.
- DGDee G.Dec 22, 20255.0Lowes has always been great on delivering and pickups. They are all so helpful.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Austin, TX?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
What services does Lowe's Home Improvement offer?
Lowe's offers services including appliances installation, flooring installation, blinds and shades installation, cabinetry, countertop, deck, door, garage door, gutter, lighting, shower door, siding, smart home installation, and many more.
What are the store hours of Lowe's Home Improvement in Austin?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sundays from 8:00 AM to 8:00 PM, with some holiday hour variations.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. You will also receive email updates if the status changes.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Is Lowe's Home Improvement wheelchair accessible?
Yes, the store has wheelchair accessible parking and onsite services supporting accessibility.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's?
Nearby restaurants include Hoa My Vietnamese Restaurant, Pad Thai Cuisine, Los Chilakillers Mexican Restaurant, Red Robin Gourmet Burgers and Brews, Wings-N-Things Restaurant & Sports Bar, Panera Bread, Burger King, and McDonald's.
Are there any nearby stores or services that complement a visit to Lowe's?
Yes, nearby you can find Minute Key for locksmith services, Cartridge World for office supplies, GameStop for video games, AT&T Store for mobile phone needs, and Walmart with its auto care centers and pharmacy.
Is there a nearby park or transit station close to Lowe's Home Improvement in Austin?
Yes, Five Oaks Park North in Austin, Texas, is nearby and serves as both a park and a train station, which can be helpful for customers traveling to Lowe's via public transit or looking for outdoor activities before or after shopping.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 08, 2026Yext Knowledge Graph
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