Brand Certified
Lowe's Home Improvement
3.9(2418 reviews)
Certified by Lowe's Home Improvement • Mar 08, 2026
Business Details
8000 Shoal Creek Boulevard, Austin, TX
78757, United States
Certified by Lowe's Home Improvement • Mar 08, 2026
(512) 634-4330
Certified by Lowe's Home Improvement • Mar 08, 2026
https://www.lowes.com/store/TX-Austin/1727
Certified by Lowe's Home Improvement • Mar 08, 2026
About
Certified by Lowe's Home Improvement • Mar 08, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Austin, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Hours
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
3.9
2,418 reviews
5 stars
1,249
4 stars
512
3 stars
197
2 stars
110
1 star
350
- OOOsirus71Feb 25, 20264.0Clean isles, good prices and great inventory. Garden center has plenty of plants and the keep them in great condition.
- JHJanet HoelscherFeb 14, 20265.0I've been a loyal customer of Lowes for years and years and have always been happy with the products and service. Today, Brandon helped me again with my paint needs and he is super helpful and gave me quick and efficient service. But the real star of the show is Rick P, manager. I had a paint issue and not only did he resolve the issue to my complete satisfaction, he went above and beyond for me today! I felt very appreciated as a customer and the help I received from Rick today made me so grateful! He even walked me to my car to ensure I had help in putting the paint in my car. Thank you Rick!!!
- TBTom ByrneFeb 11, 20261.0Do not understand any circumstances buy an application from Lowes. They contract out delivery to a company called 'CRST Home Solutions' who are probably the most incompetent, lazy people I've ever met. In the process of chasing down my dryer I've spoken with over a dozen people, not one of them took any pride in their work or did anything to help. I'm genuinely staggered that Lowes are happy to wreck their reputation by working with these guys. We're working through a number of home projects and after this I'm done with Lowe's so for the sake of $50 delivery they've cost themselves tens of thousands. Do not ask me to reach out to you. I've explained what the problem is - find someone competent to do your installations
- ICIván CerinoJan 30, 20261.0The people at Paint department is never here, i waited for like 20 mins, and this is the second time. On my way to Home Depot and never coming back… Oh, and by the way I asked other 3 employees around, nobody knew, nobody helped, one of them I think he did not now anything about how the paint is made and he wanted to charge me right away, for ….
- MGMichael GibsonJan 27, 20261.0I bought a dryer nearly a year ago from Lowe’s and was talked into a Lowe’s Protection Plan. My dryer stopped working over a week ago so I put in a claim. They sent out a service guy who claimed he didn’t have the dimple and common part. It’s now over a week and my dryer is still not working. There is no estimate for when my dryer will get repaired. Meantime my family has to go thru the inconvenience and cost of a washeteria. Further, there is no reimbursement for this expense.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Austin offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the store hours for Lowe's Home Improvement in Austin?
The store is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours vary, with closures on Thanksgiving and Christmas Day.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if the status changes.
What payment options are accepted at Lowe's Home Improvement in Austin?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's offer?
Lowe's offers installation services for appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, showers, siding, sinks, smart home devices, tile flooring, toilets, vanities, washing machines, water heaters, windows, roofing, fences, and flooring.
How can customers benefit from nearby Minute Key and Blue Rhino Propane Exchange?
Customers can easily get key duplication and locksmith services from Minute Key and propane exchanges from Blue Rhino nearby, making it convenient to handle home improvement projects without traveling far from Lowe's store.
Are there dining options near Lowe's Home Improvement in Austin?
Yes, nearby dining options include Taco Break, a food truck, and restaurants like Brama Restaurant and Shishman Halal Mediterranean, perfect for a meal before or after your shopping visit.
What local services are available near Lowe's for health and wellness?
Local health and wellness services close to Lowe's include U.S. Dermatology Partners Townsend, Connect Hearing audiologists, and yoga studios such as Bikram Yoga Austin, which customers might visit for personal care needs alongside their shopping trip.
How can I find product recall and safety information for products sold at Lowe's?
Product recalls and safety news for items sold at Lowe's are posted on their official Recalls and Product Safety News page.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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