Brand Certified
Lowe's Home Improvement
4.0(1900 reviews)
Certified by Lowe's Home Improvement • Mar 08, 2026
Business Details
6400 Brodie Lane, Austin, TX
78745, United States
Certified by Lowe's Home Improvement • Mar 08, 2026
(512) 895-5560
Certified by Lowe's Home Improvement • Mar 08, 2026
https://www.lowes.com/store/TX-Austin/2513
Certified by Lowe's Home Improvement • Mar 08, 2026
About
Certified by Lowe's Home Improvement • Mar 08, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Austin, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Hours
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
4.0
1,900 reviews
5 stars
989
4 stars
436
3 stars
165
2 stars
77
1 star
233
- JHJon HuseMar 2, 20261.0Not honoring your own website's pricing in stores is nuts. No, I don't want to put back the item, get out of line, then order it online and go to customer service to pick it up. I'll just order it from Amazon.
- RLR LFeb 28, 20265.0The staff are very helpful and always polite if you need help locating a specific item. My favorite section of the store is the garden center! Great selection of flowers, herbs, vegetables, etc.
- SPSamar PerryFeb 27, 20261.0Oof, it's so hard to get assistance and literally trying to order one item and get my "Pro CC" $20 delivery fee and apparently there is no employee that is properly trained enough to help with a single sku online order. You call and you can literally drive to the store and place my own order in the system. As an ex employee this is so crazy. Why do I own this stupid card anymore, now I am thinking of just paying the dang $79 delivery and cancelling this CC for good.
- CGCarlos G.Feb 27, 20261.0They double charged me for some air filters and refused to help over the phone. It was just $10 but still. Could be more careful scanning items. Now I have to go into the store, the associate on the phone told me they need to “check the cameras “ for a return of $10 lol wow
- NINelson InmanFeb 22, 20262.0Customer service sucks. It's almost impossible to get help or help loading up items in your vehicle
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Austin, TX?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the regular store hours for Lowe's Home Improvement in Austin?
The store is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.
Does Lowe's Home Improvement in Austin offer order pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I track or check the status of my order at Lowe's?
You can check order status online by entering your order number or logging into your MyLowe's account. Email updates are sent when your order status changes.
What payment options does Lowe's Home Improvement accept at their Austin location?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
What installation services are available at Lowe's Home Improvement in Austin?
Lowe's offers various installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, HVAC, lighting, flooring, roofing, and more.
Are there nearby places I can visit before or after shopping at Lowe's on Brodie Lane, Austin?
Yes, nearby you can visit Garza Ranch, a historical landmark, or enjoy a meal at SLAB BBQ & Beer and Oye Taquito, popular local restaurants.
If I need a locksmith while visiting Lowe's in Austin, which nearby services are available?
There are nearby locksmith services such as minuteKEY, Minute Key, and KeyMe Locksmiths conveniently located near Lowe's for any key or lock needs.
Where can I find grocery and pharmacy services near Lowe's Home Improvement in Austin?
H-E-B grocery store and H-E-B Pharmacy are nearby, providing convenient options for groceries and pharmacy needs.
Is there accommodation nearby if I am visiting Lowe's Home Improvement from out of town?
Yes, Aloft Austin Southwest is a nearby hotel and resort providing lodging options for visitors.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 08, 2026Yext Knowledge Graph
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